What are the responsibilities and job description for the Service Assistant - Ford of Lenoir position at Friendship Automotive?
JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 5 states, 9 cities and has 21 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 12 years and counting! Come develop your career with an award-winning, customer focused automotive group.
We're looking for a SERVICE ASSISTANT to join our team at Ford of Lenoir!
Our ideal candidate will have a positive attitude with an inviting personality and professional appearance to serve as the first point of contact for our service customers.
What You'll Do:
- Greet customers and obtain information about their needs
- Direct customers to the appropriate area for assistance
- Route inbound calls to correct department or team member
- Schedule appointments for service or repairs
- Pick up or deliver vehicles to off-site locations
- Move vehicles in/out of service lane
- Perform administrative and clerical duties for Service and Parts Departments
- Assist department with providing outstanding customer service
Qualification Checklist :
- Customer service experience preferred
- Strong interpersonal skills
- Excellent verbal and written communication skills
- Effective computer and phone skills
- Self-motivated and able to work in a fast-paced environment
- Independent with the ability to work well on a team
- Valid driver's license with good driving record
Benefits:
- Friendship offers a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.
Apply online TODAY at Friendshipcars.com!
