Assistant Service Manager - CDJR of Johnson City

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 5 states, 9 cities and has 21 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 13 years and counting! Come develop your career with an award-winning, customer focused automotive group.

We're looking for an ASSISTANT SERVICE MANAGER to join our team at FRIENDSHIP CDJR of JOHNSON CITY.

Our ideal candidates are reliable, self-motivated, and enjoy working with people!

What You'll Do:

• Promptly greet customers to obtain contact and vehicle information
• Clearly document vehicle issues and customer concerns
• Determine and recommend necessary maintenance or repairs
• Prepare an accurate estimate for the cost of services
• Monitor the service process and update customers frequently
• Communicate completed services and charges to customers
• Verify invoices and repair orders
• Assist Service Manager as needed
  
  
  

Qualification Checklist:

• 1 years experience with verifiable success in a Service Advisor role
• A strong focus on providing the best customer service around
• Excellent communication skills, both written and in person
• The ability to work well in a process-driven environment
• The desire to work in a fast paced position
• A focus on detail and organization
• A professional, well-groomed personal appearance
  
  
  

Compensation and Benefits:

• Compensation for this position is based on performance, driven by incentives and commission.
• You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.
  
  
  

Apply online TODAY at Friendshipcars.com! Please note that only well qualified candidates will be contacted for further consideration.