What are the responsibilities and job description for the Information Technology (IT) Director position at Friendship Village of Dublin?
Join a team dedicated to making a real difference in the lives of our community. Our Mission at Friendship Village of Dublin is "To care for, engage, and inspire our community to reimagine and maximize quality of life at every age" .
At Friendship Village our Values Drive us to RISE to any Occasion
Values : R espect
I ntegrity and Innovation
S tewardship
E xcellence
We are seeking a Information Technology (IT) Director to contribute to our mission by :
Essential Job Duties - Planning and Strategy
Working with community leadership, lead the IT strategy and align IT initiatives with the FVD business and operations strategy.
Portfolio management of IT projects and investments. Develop and maintain a comprehensive portfolio of IT work. Collaborate with FVD leadership and key stakeholders to ensure partnership and alignment.
Perform and validate Return on Investments (ROI) analysis of technology projects and investments.
Develop, maintain and own the IT governance process to ensure the technology work, projects and investments are prioritized and aligned with FVD strategic and operational objectives.
Partner with FVD leadership and key stakeholders to elicit and document business and operational requirements prior to any design / build work being performed.
Innovation - drive innovation and automation through collaboration with FVD leadership, industry leaders and external partners to further improve the experience, safety and security of FVD residents and associates.
Drive and own FVD IT Security and Compliance strategy and execution.
Essential Job Duties - Design and Build
Lead the FVD IT team, and technology vendor partners, to elicit and develop technical requirements that align with FVD's business and operational requirements. These technical requirements will be used to design and develop solutions for community IT needs.
Design, develop, install and / or acquire solutions for community I.T. issues / needs.
Perform and ensure comprehensive testing (unit, system, integration) are complete.
Coordinate User Acceptance Testing (UAT) with key system users and stakeholders prior to launching any technology solution into production.
Oversee the implementation of technical solutions.
Essential Job Duties - Run and Execute
Direct, manage, recruit and develop the workflow and community I.T. technicians.
Serve as an escalation for I.T. community staff technical issues.
Coordinate resources and execute projects and lifecycle upgrades.
Support and maintain resident safety systems with appropriate testing and backups.
Maintain network security by ensuring proper account creation / deletion, managing share permissions and monitoring antivirus logs.
Configure and monitor community backups to ensure data is properly backed up.
Configure and manage network print server.
Communicate with phone system vendor on system maintenance and repairs.
Establish and / or maintain relationships with service vendors.
Supervise information system and communications network.
Establish, and maintain a network infrastructure for local and wide area connectivity and remote access.
Consult with administration, department managers, and manufacturing representatives to exchange information, present new approaches, and to discuss equipment / system changes.
Facilitate vendor contract negotiations for all new computer equipment and software purchased for Friendship Village Dublin.
Qualifications :
Two or Four-year college degree in a technical field is preferred, technical certifications and / or equivalent leadership experience.
A minimum of 7 years of relevant IT experience\
Thorough knowledge of typical business I.T. Environment and Procedures.
Leadership experience and the ability to guide and manage the workloads of others,
Proven experience with project management, strategy and vision of IT functions.
Knowledge of networking, server administration, and phone systems.
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