Pharmacy Technician I

Operational Responsibilities

• Recognize and assure that problems are resolved through the proper hierarchy of the store and in accordance with company policy.
• Notify Supervisor immediately of any equipment failures or needs if necessary.
• Ensure a clean and orderly work area.
• Maintain adequate supplies for daily operations.
• Always follow quality assurance and procedures.
• Work with Assistant Manager on pulling drugs that need to be returned.

Filling Responsibilities

• Pull medications from shelf or stock.
• Read new RX’s to ensure accurate processing of prescription labels (i.e., patient name, doctor name, drug, directions, dosage, etc.).
• Identify proper medications and match them with script.
• Carefully measure and administer IV solutions, keeping track of inventory, count, pour or measure pharmaceuticals.
• Place products into proper container, affix RX label, and ensure all required fields are correct.
• Assist with processing prescriptions in an accurate and timely manner
• Verify patient information in computer system, ensuring personal and billing information is correct.
• Ensure prescriptions are filled in the order of urgency.
• Forward prescription and paperwork to Supervisor for review, as needed.

**Additional Duties for Wellscript Pharmacy Tech I**

• Ensure mixing schedule report is ready the day prior.
• Communicate with Operations Manager, any drugs that are unavailable, but needed.
• Assist in other areas of the pharmacy when needed.
• Wear ID badge clearly identifying themselves as a pharmacy technician.
• Handle all additional responsibilities not listed above.
• Resolve questions regarding prescriptions and/or billing.

**Additional Duties for Lifemed Pharmacy Tech I**

Processing Responsibilities

• Process all prescriptions in the order of urgency.
• Process all prescriptions in an accurate and timely manner according to division policy and procedures, ensuring accurate patient information, doctor, drug, quantity, directions, refills, days supply, DAW and billing information.
• Interpret new RX’s and enter information into the computer using generic medication, when available, unless specifically requested by the doctor, patient or as directed by the third party insurance plan.
• Check for potential drug or allergy interactions and consult with pharmacist as needed
• Review all alerts, notes and comment fields for accurate processing of prescription.
• Select medications appropriate for cycle fill and calculate new RX’s for the appropriate quantity to reach the facility's cycle date.
• Process all incoming new and refill prescriptions including pending RX’s in all folders and batches according to division policy and procedures.
• Resolve questions and/or billing issues regarding prescriptions, that can be quickly resolved.
• Communicate all pending actions to technicians (i.e. split orders, denial reasons, changes, etc..)

Emergency Kit Responsibilities

• Identify replenishment needs of eKit based on information on eKit slips in box, in workflow queue, or remaining contents of returned eKit.
• Replace the medications using with appropriate quantity, dosage, and form.
• Document accurate NDC and quantity in eKit inventory spreadsheet.
• Check for expiration dates on meds within 6 month in eKits and replace with NDC's with longer expiration date.
• Verify all doses used are billed appropriately.

Inventory Management

• Assist the Manager with preparation of controlled substances and physical inventories.
• Assist the Manager with maintaining inventory (e.g., cycle counts, expired med management, inv clean-up).
• Assist the Manager with timely processing of returns
• Assist the Manager with ensuring that daily RX and OTC order is placed, received and stocked.

Other Responsibilities

• Prepare and organize documentation for all controlled medications dispensed
• Assist in other areas of pharmacy when needed.
• Process prescription transfers in an accurate and timely manner.
• Answer telephone calls in a professional and timely manner.
• Resolve customer situations/problems and request assistance if necessary.
• Accurately and efficiently operate, and process prescriptions as needed
• Resolve questions regarding prescriptions and/or billing
• Be compliant with responsibilities of tech duties from the Board of Pharmacy

Experience

• Minimum of 6 monhts previous Pharmacy Tech experience
• 1-2 years previous Pharmacy Tech experience preferred

Education

• Must have high school diploma or equivalent

License

• Must have a valid license and be in good standing with the California State Board of Pharmacy.

Special Skills

• Demonstrates extreme confidentiality with all customer and company information.
• Strong verbal and written communication skills.
• Conscientious and provides a professional image.
• Exceptional multi-tasking and prioritization skills.
• Possess accurate and efficient typing and key boarding skills.

Training

• Maintain knowledge of insurance formulary and non-formulary medications.