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Bank Mental Healthcare Assistant

Frimley Health NHS Foundation Trust
Only, TN Temporary
POSTED ON 4/8/2025
AVAILABLE BEFORE 5/7/2025
Job Overview

Band 3 Bank Mental Health Care Assistant For Frimley Site Long Days!

Are you caring, considerate, can work under pressure and have a passion to support a patient when they are at the most vulnerable?

There will be a total of 9 days paid training. On successfully completing the training you can then pick up bank shifts at MHCA B3 level.

The Band 3 Bank Mental Health Care Assistant role supports and cares for patients with various mental health conditions through close engagement and observation. The bank worker role will require experience of delivering the CA role to high standard and experience in de-escalating patients through excellent communicational skills. Although this role is focussed on the mental health support of enhanced care to the patient group this role will still involve providing all personal care as required for the patients e.g., toileting, feeding, hygiene needs and taking vital signs. These roles are to ensure we have the appropriate level of supervision and observation in place for those patients who require enhanced care observation. These circumstances may be due to the following examples (This list is not exhaustive).

  • the patient is acutely physically or mentally ill
  • the patient may be likely to wander and/or abscond,
  • the patient may be confused, at risk of falls or at risk of self-harm.
  • the patient may be acutely ill and/or requiring frequent observations.
  • the patient may have expressed suicidal ideation

Main duties of the job

  • To undertake enhanced care duties for our patients as guided by their care plan and patient enhanced care risk assessment. Unsupervised assigned tasks within the ward/clinical team and report the outcomes to a qualified nurse.
  • Assist in the provision of care both through verbal de-escalation skills and wider conversational communicational skills.
  • To provide support, where appropriate, to relatives and carers as required.
  • To support the qualified nurses and be directed and supervised by them to undertake assigned enhanced care tasks.
  • Develop and maintain a good working relationship with patients during your shift and to always ensure patient safety

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

Detailed Job Description And Main Responsibilities

For further information relating to the role, please refer to the Job Description and Person Specification

Please note this role is only open for bank work at our Frimley Hospital Site for long days only.

Person specification

Qualifications

Essential criteria

  • Educated to GCSE level or equivalent (with a minimum of 5 A-E qualifications which must include Maths and English).
  • NVQ Level 3 in Health and Social Care or equivalent qualification or demonstrate experience/development.

Desirable criteria

  • Care Certificate

Experience

Essential criteria

  • At least one year experience as a Healthcare Support Worker or equivalent experience.
  • Empathy for individuals who have experienced mental health problems and the ability to cope with challenging behaviour.
  • Able to provide quality care responsive to the patient's needs without close supervision and taking the initiative within protocols, policies, and care plans.

Desirable criteria

  • Previous experience working in a mental health service
  • Basic understanding of risk

Skills

Essential criteria

  • Able to listen to different views
  • Flexible and adaptable to meet the needs of patients.
  • Sympathetic and considerate towards patients, carers, and relatives
  • Act in ways that support equality and diversity.

Special Requirements

Essential criteria

  • Able to work flexible shift requirements
  • Work bank shifts every six months to remain on the temporary staffing pool.
  • Able to demonstrate an awareness and responsibility whilst recognising the impact frequent exposure to distressing circumstances has on care and compassion

Desirable criteria

  • Able to work on various wards and support patients with different mental presentations
  • To be honest and maintain professional standards when engaging with vulnerable patients

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.

We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.

We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.

We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.

Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.

Apply online now

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