What are the responsibilities and job description for the Receptionist position at Fringe Salon Spa?
Description: We are seeking a friendly and organized Salon Receptionist to join our team. The salon receptionist position intel managing front desk responsibilities; such as answering phones, scheduling appointments, managing stylists, opening & closing, ensuring the salon is orderly and well-supplied, assisting with sales and marketing, and overseeing salon duties.
The Salon Receptionist will act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.
The ideal candidate will have excellent communication skills, be able to multitask and have a passion for the beauty industry.
Duties include but are not limited to:
- Greet and welcome clients in a professional and friendly manner
- Answer phone calls
- Provide information to callers regarding the company and its services
- Schedule appointments and maintain calendars for multiple staff members
- Assist with event planning and coordination, including ordering supplies and making reservations.
- Perform general clerical duties, such as filing, photocopying, and faxing
- Enter orders into the system accurately and efficiently
- Maintain a clean and organized reception area
- Open/Close Salon
- Check clients out
Experience & Skills Requirement:
- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Strong organizational skills with the ability to multitask effectively
- Proficient in using computer software, including Microsoft Office Suite
- Ability to provide exceptional customer support professionally even in stressful situations
- Strong calendar management skills to schedule appointments efficiently
- Self-starter with a clear commitment to personal growth including participation in ongoing education.
- Professional presentation and commitment to personal grooming consistent with the vision of the Salon and our clients.
- Professional attitude
Job Type: Full-time
Pay: $16.00 per hour
Schedule:
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
Work Location: In person
Salary : $16