What are the responsibilities and job description for the Island Bites Cashier/Food Prep position at Fripp Island Hospitality?
At Fripp Island Golf & Beach Resort, we’re committed to sharing the simple, seaside, serenity of this special island with our guests and members. We believe that it takes passionate people to bring our vision to life.
Working at Beaufort’s premier island destination, you can enjoy benefits including:
- Access to resort amenities
- Food and merchandise discounts
- Beach access
- Employee referral program
- Paid Holidays
- Health, dental, vision, life insurance and PTO (Full time employees)
Job Summary
The Island Bites Cashier/Food Prep is responsible for meeting and greeting customers, taking orders, answering questions about the menu, taking payments, and helping with customer service and cleaning. Other responsibilities include providing recommendations, ensuring order accuracy, addressing guest concerns, and following health and safety guidelines. For this role, you should have solid organizational and people skills to make sure our guests have a positive experience from the moment they arrive until their departure. Ultimately, you’ll ensure we provide excellent customer service and a pleasant experience to our guests.
- Greet and welcome Guests.
- Knows the hours/days of operation.
- Knows all pricing, promotions and discounts that apply to pricing.
- Prepare food orders.
- Always maintains a professional presence.
- Completes shift sidework requirements.
- Responsible for cleanliness of menus, and entrance.
- Properly handle food and maintain food at required temps.
- Interact with customers, take orders, and serve snacks/drinks and process payments in POS system (TOAST)
- Assess customer’s needs, performances, and make recommendations.
- Stay Guest focused and nurture an excellent Guest experience.
- Continuously maintains a neat, clean, organized, safe, and comfortable environment for out Guests and Team members.
- Positive attitude and communication skills.
- Genuinely thank the Guest.
- Adheres to appearance and uniform standards.
- Adheres to all internal controls, policies and procedures.
Shared Responsibilities:
- Answer the phone with an appropriate greeting.
- Assists other team members in cleaning, clearing, and restocking whenever possible.
- Assist other team members in maintaining the cleanliness of the facility.
- Welcoming all Guests.
- Cheerfully accommodate the needs and requests of all guests.
Performance Requirements & Specialized Knowledge:
- Punctuality and regular attendance.
- Requires the ability to stand for sustained period.
- Ability to lift 20 lbs.
- Ability to use the Point-of-Sale system in an accurate and speedy manner.
- Ability to learn and adhere to the resort rules.
- Practices proper safety techniques in accordance with resort, property, and departmental policies, procedures, and standards.
- Follows established policies and procedures by monitoring and ensuring compliance with organizational standards and operational processes.
- Reliable transportation required.
- Checks out with supervisor before leaving assigned work areas for any reason.
Physical Requirements
- This position requires the ability to drive; sit and/or stand for prolonged periods of time without a break; to lift up to 20 lbs.
- Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements, and overhead reaching.
Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Fripp Island Golf and Beach Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.
