What are the responsibilities and job description for the Server Seasonal 2025 position at Fripp Island Hospitality?
At Fripp Island Golf & Beach Resort, we’re committed to sharing the simple, seaside, serenity of this special island with our guests and members. We believe that it takes passionate people to bring our vision to life.
Working at Beaufort’s premier island destination, you can enjoy benefits including:
- Access to resort amenities
- Food and merchandise discounts
- Beach access
- Employee referral program
- Paid Holidays
- Health, dental, vision, life insurance and PTO (Full time employees)
Job Summary
The server is responsible for taking orders, answering questions about the menu and food, selling the restaurant’s menu and food, taking payments, communicating orders with kitchen staff, seating customers, and helping with customer service and cleaning. Other responsibilities include providing recommendations, ensuring order accuracy, addressing guest concerns, and following health and safety guidelines. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
- Greet each Guest at his/her tables within 90 seconds.
- Knows the hours/days of operation.
- Knows up-sells and suggests menu items.
- Completes pre, running, and post shift side work requirements.
- Take food and beverage orders from guest and enter order in POS.
- Knowledge of wine/beer pairing.
- Communicates verbally to the kitchen of any dietary needs or special preparations for the Guest.
- Ensures the cleanliness of the resets, dining room tables and booths.
- Continuously maintains a neat, clean, organized, safe, and comfortable environment for out Guests and Team members.
- Responsible for maintaining required levels of supplies in the dining room.
- Maintains a constant flow of soiled dishes to the kitchen and clean supplies to the dining room.
- Responsible for the complete service of the table.
- Monitor and observe guest dining experience.
- Present and finalize payment in POS.
- Genuinely thank the Guest.
- Adheres to appearance and uniform standards.
- Adheres to all internal controls, policies and procedures.
- Shared Responsibilities:
- Assists other team members in clearing, cleaning, and resetting tables.
- Assists other Servers.
- Assists Hostess in welcoming and seating the Guest.
- Notify the Manager On Duty of any customer complaints to assure customer satisfaction.
- Cheerfully accommodate the needs and requests of any Guest.
Performance Requirements & Specialized Knowledge:
- Punctuality and regular attendance.
- Requires the ability to stand for sustained period.
- Ability to lift 10 lbs.
- Ability to learn and adhere to the resort rules.
- Ability to use the Point-of-Sale system in an accurate and speedy manner.
- Ability to learn and adhere to the resort rules.
- Practices proper safety techniques in accordance with resort, property, and departmental policies, procedures, and standards.
- Follows established policies and procedures by monitoring and ensuring compliance with organizational standards and operational processes.
- Reliable transportation required.
- Checks out with supervisor before leaving assigned work areas for any reason.
- This position requires the ability to drive; sit and/or stand for prolonged periods of time without a break; to lift up to 40 lbs.
- Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements, and overhead reaching.
Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, or efforts associated with this position. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Fripp Island Golf and Beach Resort is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, national origin, or due to pregnancy.
