What are the responsibilities and job description for the Front Desk position at Frisco Spinal Rehab?
About us
Frisco Spinal Rehab is a small business in Frisco, TX. We are innovative, engaging, customer-centric and our goal is to educate, empower and support those seeking a better quality of life..
Our work environment includes:
- Modern office setting
- Wellness programs
- Growth opportunities
We are looking for a Front Desk Agent to join our team. The successful candidate will be responsible for greeting patients, answering phones, handling finances, working with insurances, responding to inquiries, and providing excellent customer service. This position requires excellent organizational skills, the ability to multi-task and prioritize, and a friendly and professional demeanor. The Front Desk Agent will also be responsible for managing the front desk area and ensuring that all patients have a pleasant experience.
Responsibilities:
- Greet and welcome patients upon arrival.
- Answer and direct phone calls.
- Provide information about the clinic and its services.
- Maintain a clean and organized front desk area.
- Handle gpatient check-ins and check-outs.
- Resolve customer complaints and inquiries in a timely manner.
- Ensure all guests are provided with a pleasant experience.
Job Types: Full-time, Part-time
Pay: $14.00 - $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $14 - $19