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Customer Service Merchandiser Specialist

Frito-Lay North America
Warwick, RI Full Time
POSTED ON 4/18/2025
AVAILABLE BEFORE 6/18/2025

Customer Service Specialists are critical to our success at FritoLay! Our Customer Service Specialists are responsible for merchandising Frito-Lay's complete line of quality products at local stores. Although you will start out as a Customer Service Specialist for FritoLay, we are investing in helping you grow with us. This job can open the door to career opportunities with us or our parent company, PepsiCo. In this role, here are some of the frequent tasks you will be doing:

  • Checking in with store receiver, obtain signatures, and collect proof of delivery
  • Merchandising cases from the back room to the sales floor, filling display units or shelves with products
  • Ensuring back-room inventory reaches the sales floor and organizing/maintaining back-room inventory in proper location
  • Rotating products and removing defective and out-of-date products
  • Processing returns and credits with receiver
  • Assisting in the assembling and disassembling of promotional materials such as signs, banners, and cardboard displays
  • Ordering, scanning and logging backstock using handheld device
We are open 24 hours a day, which means you may not have a typical schedule, and our jobs are physical! If you have never worked in this kind of environment before, you should understand that you will be on your feet for the entirety of your shift. Here are the minimum qualifications of this job:
  • You are 18 years of age or older
  • You will be required to work on weekends, holidays, as well as off shift
  • You have a have a valid driver’s license with proof of insurance
  • You can repeatedly lift, carry, push, pull, and handle products with or without a reasonable accommodation
  • You are able to lift 15 to 40 pounds with or without a reasonable accommodation
As a full-time team member, you will be eligible to receive full company benefits. You can learn more about our benefits on our career site, but here are some of the benefits we offer:
  • 401(k) contribution
  • Health, dental and vision insurance
  • Financial support to help obtain a degree
  • Company discounts and perks
Our application takes 20-25 minutes to finish on any device. Our mission is to get you in for an interview instead of jumping through hoops. Just keep an eye on your e-mail, and we will take care of the rest.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & View the PepsiCo EEO Policy.

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