Sales Manager

Fritz’s Adventure is seeking an energetic individual to help lead our sales efforts. Fritz’s Adventure offers a culture of employee engagement and leadership to help you reach your personal and professional goals. Key benefits include:

• Great work-life balance with a flexible schedule.
• Competitive compensation benefits package (Bonus opportunities, Health Care, Matching IRA & much more).
• Have fun at work in an active environment.
• Tons of learning and growth opportunities through Fritz’s WOW University.
• Working with a team of high performers like yourself.
• Full Time, year-round employment.

Job Summary

As a Sales Manager, your primary responsibility will be to sell a wide variety of experiential group products, including group outings, birthday packages, team building, and facility rentals. Your focus will be on acquiring new business through proactive outbound sales calls and in-person meetings both on and off-site. To excel in this role, you should be highly organized and detail-oriented, with excellent communication skills to effectively engage with a diverse range of clients.

Key Position Responsibilities and Expectations

• Meet and exceed established weekly, monthly, and annual sales targets
• Forecast and track group customer metrics like quarterly sales and annual forecasts
• Have a relentless pursuit of driving new business while focusing on meeting guest needs
• Successfully build new client relationships by self-prospecting and cold-calling
• Continually create and implement unique sales strategies, ideas, and programs as a means of producing new business opportunities
• Develop innovative sales proposals and presentations
• Make actionable and insightful recommendations for new products, extensions, or enhancements
• Utilize the provided CRM tool, including successfully following up and notating activity on assigned leads
• Fulfill contract agreements with detailed accuracy to exceed guest expectations
• Answer guest questions promptly and thoroughly, including guest requests
• Resolve any guest issues quickly and efficiently
• Assist in ensuring all aspects of each contract are fulfilled with excellence
• Generate out-of-office as well as in-person face-to-face meetings to create new opportunities with top area businesses, schools, churches, youth sports organizations, etc.
• Attend event day/night activities, including some execution and servicing of client outings
• When needed greet and check-in groups upon arrival at Fritz’s
• Attend occasional outside-of-the-facility sales prospecting events
• Establish and maintain relationships with third-party vendors as needed
• Contribute positively to the team culture and environment
• Embrace other related duties as assigned by Supervisor

Position Requirements

• High character, high integrity individual who operates above reproach
• Live Fritz’s core values: excellence, accountability, trust, ownership, and fun
• Proven, measurable results in previous sales positions
• Willingness to make cold calls and secure face-to-face meetings with decision-makers
• Exemplary oral and written communication skills, guest service, and problem-solving ability
• Superior sales and negotiation skills
• Ability to communicate, present, and influence key stakeholders at all levels of an organization, including C-level
• Proficient computer skills, including experience with Microsoft Office products (Word, Excel, PowerPoint, and Outlook), as well as the ability to learn and master new software programs, including a CRM tool and Point-of-Sale system
• Excellent organizational and time management skills
• Self-motivated and self-starter
• Ability to function in a fast-paced environment, handle multiple projects at one time, and adhere to deadlines
• Availability to work flexible hours
• Ability to work in a hybrid environment