What are the responsibilities and job description for the FINANCIAL COUNSELOR-HRLY, PATIENT FINANCIAL SERVICES position at Froedtert Health?
Discover. Achieve. Succeed. #BeHere
Location : US : WI : MILWAUKEE at our FROEDTERT HOSPITAL facility.
This job is ON - SITE.
FTE : 1.000000
Shift : 1st
Schedule : Monday - Friday (no holidays or weekends). During training for approx. 3 months, the schedule will be 8am - 4 : 30pm. After training, the schedule will be 8 : 30am - 5pm
Job Summary :
To assess patient financial needs, assist patients and collect deposits according to the Froedtert Hospital Billing and Collection Policy in a professional and courteous manner. To screen patients and assist with applications for applicable governmental programs, the health insurance exchange, and / or the Froedtert Health financial assistance program. To stress customer service and positive interpersonal relations while working closely with Admitting / Registration, Preauthorization, Care Management, appropriate department personnel in Patient Financial Services and MCW Clinical Practice Services in addressing financial responsibilities.
EXPERIENCE :
- A minimum of 1 year of experience in healthcare / revenue cycle functions (or other business office), case management, or social work is required.
- Experience using Microsoft Word, Excel and other software programs is preferred.
- Experience using Epic in a healthcare environment is preferred.
- Experience in social work or case management is preferred.
EDUCATION :
LICENSURE :
Perks & Benefits at Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following :
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
