What are the responsibilities and job description for the LEAD PATIENT ACCESS SVC REP, FH - CLINIC-REHAB MEDICINE position at Froedtert Health?
Discover. Achieve. Succeed. #BeHere
Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.
This job is ON - SITE.
FTE: 1.000000
Shift: Shift 1
Schedule: 9:30AM - 6:00PM
Job Summary:
Under general supervision coordinates operations of the PASR team in a manner that facilitates efficient and patient focused scheduling of services. Coordinates education, workflow enhancement to ensure organizational objectives. Requires a focus on customer service during all patient and staff interactions.
EXPERIENCE DESCRIPTION:
A minimum of 3 years of prior experience as a receptionist/assistant or customer service field is required. A minimum of 3-5 years of prior informal or formal leadership experience is preferred. Experience in a medical/healthcare setting is preferred.
EDUCATION DESCRIPTION:
High School diploma or equivalent is required
SPECIAL SKILLS DESCRIPTION:
Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook and Word. Knowledge of medical terminology and EpicCare is preferred. Proficiency in Microsoft Excel and Visio is preferred.
Perks & Benefits At Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.
This job is ON - SITE.
FTE: 1.000000
Shift: Shift 1
Schedule: 9:30AM - 6:00PM
Job Summary:
Under general supervision coordinates operations of the PASR team in a manner that facilitates efficient and patient focused scheduling of services. Coordinates education, workflow enhancement to ensure organizational objectives. Requires a focus on customer service during all patient and staff interactions.
EXPERIENCE DESCRIPTION:
A minimum of 3 years of prior experience as a receptionist/assistant or customer service field is required. A minimum of 3-5 years of prior informal or formal leadership experience is preferred. Experience in a medical/healthcare setting is preferred.
EDUCATION DESCRIPTION:
High School diploma or equivalent is required
SPECIAL SKILLS DESCRIPTION:
Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook and Word. Knowledge of medical terminology and EpicCare is preferred. Proficiency in Microsoft Excel and Visio is preferred.
Perks & Benefits At Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:
- Paid time off
- Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
- Academic Partnership with the Medical College of Wisconsin
- Referral bonuses
- Retirement plan - 403b
- Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
- Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
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