What are the responsibilities and job description for the Patient Access Specialist Imaging position at Froedtert South, Inc.?
POSITION PURPOSE
A Patient Access Specialist serves as the first point of contact for Froedtert South. The position is accountable for appointment scheduling, patient check-in and check-out, registration, coverage management, patient portal sign-up, patient message collection and routing, departmental support, prior authorization and WQ (work queue) management.
MINIMUM EDUCATION REQUIRED
High School or GED
MINIMUM EXPERIENCE REQUIRED
6 months – 1 year
LICENSES / CERTIFICATIONS REQUIRED
Formal education beyond high school in Business or Healthcare or equivalent experience preferred.
KNOWLEDGE, SKILLS & ABILITIES REQUIRED
Experience in a health care business or receptionist environment.
Excellent computer and customer services skills.
Knowledge of medical terminology; ICD-10, CPT and HCPCS codes and use.
Familiarity with internet, email and Microsoft office.
Effective written and verbal communication skills required.
Demonstrates ability to efficiently organize work, while maintaining a high level of accuracy and productivity
Experience in patient registration, insurance verification and health insurance plans.
PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES
Schedules, reschedules and cancels patient appointments
Executes pre-arrival registration by adhering to registration standards
Accurately identifies and enters patient’s insurance coverage
Performs check-in/check-out functions for patient appointments
Collects all applicable copays, patient balances, pre-payments and self-pay payments for services
Manages and resolves assigned departmental WQs
Takes messages (telephone and in-person) and uses the healthcare software in-basket to route and facilitate communication between patients and clinical care team
Performs manages care referrals and prior-authorizations functions
Proficient use of healthcare software utilizing established standards
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Patient Access Specialist Imaging?
Sign up to receive alerts about other jobs on the Patient Access Specialist Imaging career path by checking the boxes next to the positions that interest you.
Sign up to receive alerts about other jobs with skills like those required for the Patient Access Specialist Imaging.
Click the checkbox next to the jobs that you are interested in.
