What are the responsibilities and job description for the Coffee & Bake Shop Shift Lead, part time position at Froet Group?
Job Description
Job Description
Salary : Summary
Aspasia Coffee and Bake Shop is looking for a Shift Lead who wants to lead a team and to also have fun! This position contributes to Aspasia Coffee and Bake Shop by performing as the shift leader providing managerial support when the Store Manager or other business leaders are not available on-site. You will lead a team, ensure that customers receive exceptional service, and ensure that the establishment maintains high standards of cleanliness and efficiency. Additionally, you will be involved in the preparation and serving of Aspasia Coffee and Bake Shop Products.
Essential Duties and Responsibilities
- Lead and motivate team members
- Provide guidance and support to team members
- Ensure that all team members adhere to company policies and procedures
- Foster a positive and collaborative work environment
- Greet and assist customers in a friendly manner
- Address customer inquiries and resolve issues promptly
- Prepare food and ensure quality and consistency in all products
- Monitor inventory levels and restock as needed
- Oversee the cleanliness of the bake shop
- Manage cash handling procedures and perform opening and closing duties
- Resolve problems with customers
- Document issues to report back to upper management
- Ensure compliance with health and safety regulations
- Maintain cleanliness standards in accordance with health codes
- Monitor and enforce proper food handling procedures
- Transport product from the production kitchen to the retail store
Qualification
Supervision
The employee performs work under the supervision of the General Manager.
Work environment and Physical Demands
