Dispensary Associate

A new dispensary is coming to Port Hueneme to serve Ventura County the best selection of flower at the fairest prices direct from Humboldt County. Apply now to join our growing company!

The successful Dispensary Associate will:

• Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
• Maintain positive customer relationships to establish loyal customer base.
• Maintain and routinely update knowledge of new product inventory and cannabis industry as a whole.
• Process customers' payments using the dispensary's Point of Sale (POS) system.
• Ensure that the dispensary is clean and well-organized at all times.
• Educate customers on the safe use of their selected cannabis products.
• Be responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment.
• Assist the Inventory Manager with ensuring the sales floor is adequately stocked.
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures.
• Greet and check-in customers.
• Properly manage cash and process credit card transactions.

• Welcome all customers and facilitate a seamless check-in process
• Answer, screen and forward incoming phone calls
• Facilitate the processing of phone and online orders in a timely manner
• Perform any clerical duties as needed by store staff
• Ensure reception area is tidy and presentable
• Update menus and ensure their continued accuracy
• Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
• Manage the flow of the lobby and customer queue to ensure all customers are helped in a timely manner

This role requires:

• A successful background check 
• MUST be 21 years of age or older
• A high school diploma
• Ownership mindset – self-starters who know how to figure things out and know when to ask for help
• Ability to multi-task in a fast-paced environment while maintaining a positive attitude
• A passion for cannabis and desire to continually learn more
• Exceptional attention to detail, well-organized and reliable

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.