What are the responsibilities and job description for the Front Desk Admin position at Front Range Dental?
Key Responsibilities:
- Greet patients warmly and ensure they have a positive experience at the office.
- Answer phone calls, schedule appointments, and manage patient inquiries.
- Verify and update patient insurance information and manage billing inquiries.
- Maintain accurate and organized patient records in the system.
- Coordinate with the dental team to ensure smooth patient flow and treatment scheduling.
- Process patient payments and manage financial transactions.
- Handle correspondence, emails, and other office communications.
- Assist with maintaining the cleanliness and organization of the front office area.
Qualifications:
- Strong communication and customer service skills.
- Ability to multitask, stay organized, and manage time effectively.
- Familiarity with dental terminology and insurance plans.
- Positive attitude, reliability, and a team player.