What are the responsibilities and job description for the International Sales Business Development - GA position at Frontall USA?
Key Responsibilities :
Develop new business opportunities through research, prospecting, and customer visits.
Build and maintain strong relationships within the assigned geographical area.
Successfully close new business deals and onboard new clients.
Expand market share within the assigned territory to meet volume, revenue, and profit targets.
Maintain ongoing communication with all clients to ensure high levels of satisfaction.
Address and resolve any sales or delivery issues promptly.
Manage client relationships, using established tools to exceed targets and expectations.
Provide weekly follow-ups with new clients post-first shipment to ensure satisfaction.
Collaborate with the Pricing team to develop competitive pricing strategies and rate quotes.
Monitor and maintain clients' credit lines in accordance with company guidelines.
Regularly update the CRM system and provide monthly budget reviews for management.
Ensure all client contracts are communicated effectively and timely to relevant parties.
Ensure customer requests related to commercial activities are completed promptly and at the highest service level.
Adhere to client service level agreements and maintain professionalism in all client interactions, including entertainment activities when required.
Qualifications :
Minimum of 3 years of international sales experience in freight forwarding.
Proven ability to grow sales and bring new clients into the business (a book of business is a plus).
Strong written and verbal communication skills, with the ability to effectively interact with clients and internal teams.
High level of organization and time management skills.
Proficiency with Microsoft Office Suite and a strong understanding of CRM systems.
Confidence in the ability to bring in new clients, with no non-compete restrictions.