What are the responsibilities and job description for the Purchasing Coordinator position at Frontdoor, Inc.?
Overview
Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .
Responsibilities
Summary:
As a Purchasing Coordinator, you will research and order equipment or parts from the most cost-effective suppliers at a moderately complex level. You will process returns, shipments, and credits for assigned groups of equipment.
Responsibilities:
Minimum Education, Licensure and Professional Certification requirements: High school diploma or general education degree (GED) required
Minimum Experience required: 1 years customer service and/or training, or equivalent combination of education and experience required
Required Skills:
Other/State Specific
This role pays between $16-22 /hr , and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.
_ _
At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.
_ _
Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.
_ _
Learn more about benefits (https://frontdoor.jobs/benefits/) at Frontdoor.
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ID 2025-3671
Category Customer Service/Support
Type Full Time
Company AHS American Home Shield Corp
Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com .
Responsibilities
Summary:
As a Purchasing Coordinator, you will research and order equipment or parts from the most cost-effective suppliers at a moderately complex level. You will process returns, shipments, and credits for assigned groups of equipment.
Responsibilities:
- Uses knowledge of equipment within a trade area to source equipment supply requests (including HVAC parts, pools, and appliances) from contractors at the best possible price and terms.
- Uses a sourcing database to locate available equipment from approved suppliers.
- Research and order requested equipment from the most cost-effective suppliers.
- Works directly with contractors to resolve discrepancies in the purchase orders and determines correct equipment needed or arranges for substitutions, etc.
- Processes returns for cancellations.
- Enters purchase orders and documents purchases within the customer claim.
- Answers inbound calls and makes outbound calls, and provides necessary follow-up.
- May assume other duties as applied.
Minimum Education, Licensure and Professional Certification requirements: High school diploma or general education degree (GED) required
Minimum Experience required: 1 years customer service and/or training, or equivalent combination of education and experience required
Required Skills:
- Knowledge of HVAC and plumbing trade is a plus
- Ability to provide customer service and conflict resolution effectively
- Computer skills (Microsoft Word, Excel, Outlook, Web)
- Good attention to detail skills
- Ability to adapt to a fast-paced environment
Other/State Specific
This role pays between $16-22 /hr , and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.
_ _
At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.
_ _
Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.
_ _
Learn more about benefits (https://frontdoor.jobs/benefits/) at Frontdoor.
Need help finding the right job?
We can recommend jobs specifically for you!
Job Locations US-TN-Nashville | US-MS-Jackson | US-ID-Boise | US-WY-Cheyenne | US-SD-Pierre | US-IA-Des Moines | US-MI-Lansing | US-WV-Charleston | US-VA-Richmond | US-NC-Raleigh | US-SC-Columbia | ...
ID 2025-3671
Category Customer Service/Support
Type Full Time
Company AHS American Home Shield Corp
Salary : $16 - $22
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