Demo

Crop Applications Advisor

Frontier Agriculture
Hermitage, TN Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/4/2025

We are looking for a Crop Applications Advisor to join the applications team, based at Hermitage, on a permanent full-time basis. We are open to hybrid options for this role, with the right candidate working 3 days from the office and 2 days from home.

You will possess exceptional attention to detail alongside outstanding customer service, to deliver our products to both internal and external customers. Expertise in UK agriculture is not essential and full software training is provided.

The Benefits

  • Competitive salary
  • Opportunities for a mixture of home and site working (to be agreed with Line Manager)
  • 25 days holiday per calendar year with option to purchase 5 more days
  • Dedicated Learning & Development team to support you and your career
  • Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total)
  • Increased Maternity, Paternity & Adoption leave benefits for eligible employees
  • Life Assurance scheme and pension plan with employer contributions of up to 7%
  • Up to two days paid volunteer leave per year (only applicable to permanent employees)
  • The opportunity to join our employee network groups including LGBTQ , Menopause wellbeing, Neurodiversity and Women’s network groups.
  • Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers

About You

  • Demonstrate an ability to provide good customer service
  • Effective written and oral communication skills
  • Possess an assured and professional telephone manner
  • Excellent IT skills including Microsoft Word, Excel & Outlook
  • Proven attention to detail
  • Proven problem-solving ability
  • Ability to work on own initiative, making judgments, managing own workload and time, whilst developing effective and supportive relationships with colleagues and customers.
  • A working knowledge of the use of fertilisers in arable farming with a practical knowledge of the use of RB would be desirable
  • Ideally FACTS qualified although training can be provided
  • Self-motivated and tenacious
  • Flexible approach to work and managing changing priorities
  • Your Role

    As a Crop Applications Advisor your role will involve :

  • Communicating with customers to gather key information for the processing of their fertiliser recommendations
  • Responding to, monitoring and resolving customer and sales team enquiries via telephone and email
  • Confidently applying technical knowledge to support customers
  • Precise processing of fertiliser recommendations using in-house, bespoke software
  • Creation of variable rate GPS fertiliser spreading files
  • Use of MS Office packages to manipulate and format data
  • Troubleshooting problems with GPS fertiliser spreading files
  • Maintaining our customer database and company CRM system
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