What are the responsibilities and job description for the Mental Health Care Provider - Program for Assertive Community Treatment (PACT) position at Frontier Behavioral Health?
Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us!
WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?
- At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission.
- Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.
- At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.
NEW SIGN ON BONUS - $2,000.00 which is in addition to our standard 1% of annual salary sign on bonus.*
The Program for Assertive Community Treatment (PACT) is an intensive, community-based multidisciplinary treatment team that provides person-centered care to a shared caseload of adults whose needs are not able to be met through traditional outpatient services. The Mental Health Care Provider (MHCP) provides clinical behavioral health services to clients experiencing thought disorder symptoms within their professional scope and collaborates with other care team members assigned to support client’s progress toward established goals and objectives. Services provided by the MHCP include but are not limited to engagement, supportive listening, psychoeducation, behavioral health counseling, care management, skill building, crisis assessment, prevention and intervention, resource education, and referral to internal and external resources with individuals in virtual, office, and community-based settings.
PACT operates from 8 a.m. to 5 p.m., 7 days a week. The PACT team is the first-line crisis evaluator and responder during hours of operation, and the MHCP must participate in responding to crisis intervention as needed within standard hours of operations. he PACT Team participates in rotating weekend and holiday shifts to provide coverage for our clients during non-business days. If a weekend day or holiday shift is worked by a PACT employee, the PACT employee will be able to take a different day off that same week.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Provide episodic, trauma-informed, person-centered counseling utilizing evidence-based practices within scope of practice.
- Maintain client records and all other required documentation in a timely and confidential manner in accordance with agency policies and procedures.
- Conduct risk assessments, develop and implement safety plans, and provide crisis intervention and stabilization services as needed, including facilitating access to inpatient facilities for behavioral health care.
- Facilitate and co-facilitate client treatment groups.
- Represent the agency and its services to the community in a positive and professional manner.
- Demonstrate teamwork and goal-oriented productivity.
- Operate as a member of a multi-disciplinary team.
- Support team in achieving direct service goals. Contribute to out-reached based, consumer-centered treatment, rehabilitation, and support. 75% of services must be provided on an outreach basis in the community.
- Participate in daily multidisciplinary staff meetings and regular supervision.
- Participate in inpatient discharge planning for PACT or potential PACT clients.
- Participate in any required training, consultation calls, and onsite visits or reviews when required by contract.
- Accept delegation and follow through with specific expanded assignments and responsibilities within FBH system such as quality improvement teams, task groups, committees, consultations, mentoring or training responsibilities.
- Establish and maintain collaborative working relationships with; clinical, administrative and support staff, community partners, clients, and family/natural supports.
- Identify and include the client’s support network and applicable involved community partners in care coordination.
- Develop and implement care plans with measurable objectives and obtainable goals, in collaboration with the client, evaluating clients progress and adjusting as needed.
- Help consumers become less socially isolated and more integrated into the community by encouraging participation in community activities.
- Provide care management services to clients including:
- Assist clients in identifying and accessing resources and collaborate with community resources on behalf of clients.
- Assist clients in the development of healthy coping mechanisms in individual or group settings.
- Provide employment and housing assistance as appropriate and necessary.
- Offer psychoeducation on client diagnosis.
- Comply with all state WAC requirements and FBH policies and procedures.
- Perform FBH charting requirements, correspondence, Workday and other paperwork in a complete and timely manner.
- May be assigned to supervise bachelors level interns.
- Other duties as assigned
QUALIFIED CANDIDATES WILL HAVE:
REQUIRED:
- Bachelor’s degree in social work, psychology, or a related field from an accredited college or university.
- Must submit for Agency Affiliated Counselor Registration within 30 days of hire.
PREFERRED:
- One year of experience providing mental health services in a behavioral health care setting.
- Experience with crisis intervention.
KNOWLEDGE, SKILLS & ABILITIES:
- Must have reliable transportation, insurance and an active drivers’ license and be willing to use personal vehicle in the course of work.
- Ability to develop knowledge of Washington Administrative Codes and statutes pertaining to the treatment and delivery of mental health services.
- Ability to communicate and engage effectively with individuals of varied backgrounds, trauma experiences, cultures, education level, and socio-economic status.
- Demonstrated ability to apply active listening techniques conveying respect, professionalism, engagement skills, positive attitude, and empathy.
- Must possess excellent communication skills, including the ability to send and receive oral and written messages, in a clear, positive, prompt, and appropriate manner, while maintaining customer confidentiality.
- Ability to learn the PACT model and effectively deliver groups, skills training, brief/focused therapy, and community-based interventions for adults.
PHYSICAL, SENSORY & ENVIRONMENTAL:
The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- This position provides client services in-office and within the community at large on a occasional to frequent basis. Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large.
- Some environments may not be ideal in terms of cleanliness or being habitable.
- Occasional frequent travel between locations is required.
- The ability to drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles frequently is required.
- Daily use of a computer is required.
- May be required to lift 10 - 20 pounds.
- The following terms and conditions apply to new $2,000 Sign On Bonus:
- Internal transfers into PACT are not eligible for the sign-on bonus, except for PRN employees who accept a full-time PACT position.
- If you receive the $2,000 sign on bonus, you will not be eligible for an internal transfer out of PACT for one-year, absent extenuating circumstances and approval by the Chief Human Resources Officer.
- Other terms and conditions may apply.
PAY RANGE (Hourly/ Non-Exempt): $25.89-$31.53*
- All pay is based on longevity at Frontier Behavioral Health; thus, the starting pay for this position is $25.89 per hour.
Our Benefits and Perks are Amazing!
WE BELIEVE IN WORK LIFE BALANCE:
- Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment!
- Plus 9 Paid Federal Holidays!
- Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.
- Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.
BENEFITS: Visit
www.fbhwa.org/careers/benefits
for more information.*- Medical, Dental and Vision
- Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.
- Flexible Spending Accounts
- Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.
PERKS: visit
www.fbhwa.org/careers/perks
for more information.*- Signing Bonus!
- No-cost licensure supervision for those pursuing clinical licensure.
- Federal and State Loan Forgiveness Program for qualifying Programs.
- Reimbursement of License/Certification application fee that is required for the position.
- Free Employee Assistance Program
- Staff Discounts at various FBH partners throughout Spokane!
- Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.
IMPORTANT APPLICANT INFORMATION
APPLICANT ACCOMMODATIONS:
To request accommodation with our application process, please contact Human Resources at 509-458-7461.
Job seekers may also obtain assistance, including auxiliary accommodations/ aids, by calling WorkSource Spokane at 509-532-3120.
OUR EEO POLICY
It is the policy of FBH to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, pregnancy, marital status, familial status, citizenship, genetic information, national origin, veteran’s status, or any other basis prohibited by law, or their relatives, friends or associate and that ; a) has the purpose or effect of creating an intimidating, hostile or offensive work environment, b) has the purpose or effect of unreasonably interfering with an individual’s work performance, or c) otherwise adversely affects an individual’s employment opportunities. Violations of this policy are strictly prohibited and will not be tolerated. This includes negative actions based upon an employee’s participation in activities identified with or promoting the interests of a protected group.
Salary : $26 - $32
