HR Generalist/Benefits Specialist

Company Overview

Frontier Community Services is a private, not-for-profit organization established in 1978, dedicated to providing a wide range of services and support to individuals with intellectual and developmental disabilities, veterans, seniors, and low- to moderate-income families. Our mission is to empower individuals by offering services that promote dignity, respect, and independence.

SUMMARY

The Human Resources Specialist (HRS) serves to support agency growth and compliance by collecting, maintaining, and overseeing documentation and assisting in the recruitment, hiring, and retention of sufficient qualified personnel. The HRS assists the Human Resources Director with data entry, compliance reconciliation, filing, and data entry as it relates to employment, training, and compliance by utilizing and maintaining necessary databases/files. The HRS additionally is the main point of contact regarding benefits coordination for the Agency ensuring that all benefits are up-to-date and conveyed to all qualified employees. The HRS reports directly to the Human Resources Director and takes direction from the same. The HRS should structure their time in a manner that allows them to be available during normal business hours. At all times, the HRS must comply with licensure and/or provider compliance requirements.

REPORTING

This is a non-exempt position. The position is full-time (40 hours) within normal hours of operation Monday-Friday 9 am to 5 pm. The HRS reports directly to and follows the direction of the Human Resource Director

ESSENTIAL DUTIES AND RESPONSIBILITIES

Supports Human Resources department in all administrative functions assigned. The HRS is the first point of contact for all employees in regard to benefits information at Frontier Community Services. Ensures that all responsibilities and communications are maintained in a confidential manner and in accordance with accrediting bodies and agency standards. Interaction with all individuals served and staff will comply with individual rights and agency policies. At all times, the rights of individuals served and staff will be respected.

· Specializes in Benefits coordination including communicating with insurance providers, examining payroll deductions and revising benefits in compliance with the needs of the Agency and its employees as required

· Conduct benefits enrollment presentations on a one-on-one or group bases to ensure employees are aware and understand the benefits afforded to them by the Agency

· Maintain Benefit sites completing and updating benefits according to State/Federal guidelines and Agency policies.

· Sending enrollments/terminations of benefits and assisting with HRA/COBRA and ensuring all notifications for compliance are completed according to all applicable rules and regulations set forth by the State and Federal Government

· Coordinate with management staff regarding position vacancies and report such vacancies in a timely manner

· Assist in the creation and implementation of effective recruiting methods

· Assist with the recruiting of qualified staff including first interviews, reference checks, documentation collection, database screening, in accordance with Agency guidelines and inline with all state and federal guidelines

· Assist/Coordinate with various internal and external Agency’s regarding recruitment strategies

· Assist Human Resources Director with FMLA dissemination and collection in accordance to Agency and State/Federal guidelines as needed or required

· Assist with answering, screening, and directing incoming calls to appropriate personnel in a courteous and professional manner using a multi-line system as needed

· Prepare documents required for new employee(s) including orientation and training materials and name badges as requested

· Assist with preparing new employee files for new employees prior to new employee training including running database checks, running drivers license, and completing compliance paperwork ensuring all are compete and filed according to Agency policy/procedure

· Assist with maintaining computer databases on staff personnel ensuring all applicable information is entered timely

· Maintain staff personnel and training files both written and electronic

· Assist with compliance audits information dissemination as needed or required

· Assist with maintaining and reporting all necessary compliance documentation expiry dates to the Human Resources Director and to the department managers/coordinators/directors as well as to the applicable trainers as needed or required

· Assist with maintaining ARCS, RAPBACK, and other required Agency reports in order to maintain compliance with all State and Federal Guidelines

· Assist with data entry, filing, and storage of files as required

· Conduct staff briefings concerning updates with Agency policies and procedures as needed

· Assist with full staff and manager meetings

· Assist with new employee training when necessary

· Draft correspondences and agency memorandums as required

· Attend agency required trainings/meetings as needed or required

· Other duties or special projects as assigned or required

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/COMPETENCY’S

· High school diploma or general education degree (GED). Business courses and/or post high school business training Associates in Human Resources, Business, or related field (preferred)

· Proficiency in Microsoft Office and Excel required

· Excellent organizational skills and ability to multitask required

· Excellent telephone etiquette and customer service skills required

· Excellent written/verbal communication skills required

LANGUAGE/ MATH/ REASONING ABILITY

• Ability to carry out simple/complex instructions or directives
• Effectively present information in one-on-one and small group situations to individuals served, families, and other Frontier Community Services staff.
• Ability to adapt and utilize all Microsoft Office software as well as navigate and learn newly acquired software in an efficient manner.
• Ability to analyze problems quickly and accurately and adopt solutions within established guidelines. If problem is beyond scope, seeks advice or resolution from the Human Resources Director or Operations Manager

LICENSES, BACKGROUND CHECK, REGISTRATIONS and CERTIFICATIONS:

• Current Driver's License AND eligible to meet driving insurability standards. No more than five points against driver’s license. Proof of car insurance; your name will need to appear as a designated driver if policy is not in your name
• Undergo a background investigation in accordance with rule 5123.081 of the Administrative Code and consent to be enrolled in the Ohio Attorney General’s retained applicant fingerprint database (“Rap back”)
• Cannot be included on the following databases: The list of excluded persons and entities maintained by the Office Inspector General in the United States Department of Health and Human Services; DODD’s Abuser Registry; the nurse aide registry; the sex offender and child-victim offender database; the United States General Services Administration System for award management; and the database of incarcerated and supervised offenders listed on the Abuser’s Registry or Nurse Aide Registry
• Successfully completes and maintains all agency required trainings
• Ability to pass a drug screening according to Frontier Community Services’ Drug Free Workplace Policy

A physical examination will be required (includes a TB screening questionnaire) to determine the physical ability to perform the duties.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the Human Resources Specialist role.

· While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects; reach with hands and arms; talk or hear; and taste or smell. The employee may be required to sit for a specified time (staff meetings, trainings). The employee is occasionally required to keep balance and stoop, kneel, crouch, or crawl.

• The employee must have the ability to lift a minimum of 50 pounds. The employee may regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment(s) described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee will be in a typical office environment and may be exposed to fumes or airborne particles and chemicals normally occurring in household cleaners. At times employee may be exposed to outside weather conditions.
• The noise level in the work environment is usually moderate due to talk and movement of the individuals and staff in the office environment.

This job description is not an employment contract, implied or otherwise. The employment relationship remains “at will.”

Job Types: Full-time, Part-time

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Associate (Required)

Experience:

• Benefits administration: 2 years (Preferred)

Work Location: In person