What are the responsibilities and job description for the Certified Medical Assistant - Full Time - Kingsport/Johnson City - C&Y position at Frontier Health?
TITLE: Certified Medical Assistant
SUMMARY: Certified Medical Assistant performs selected patient care activities.
EDUCATION AND EXPERIENCE:
Education: High School Diploma/GED.
Licensure: N/A
Certification: Certified Medical Assistant Certification required.
Experience: Experience in psychiatric setting preferred.
Knowledge/Skills: Ability to maintain composure in difficult situations. Ability to follow written and verbal directions. Verbal/written communication skills.
EQUIPMENT: Computer, thermometer, B/P cuff – fax machine, copier, scales – as well as any other equipment required to perform responsibilities related to the position.
MAJOR DUTIES AND RESPONSIBILITIES:
1. Perform patient care tasks as assigned, including obtaining and documenting vital signs.
2. Assist with scheduling and patient flow.
3. Maintain outpatient medication management caseload to meet all required standards.
4. Review patient records prior to medical appointments to assure that standards are met and assure that all information needed for clinic is present.
5. Obtain Vital Signs and update allergies and list of current medications.
6. Administer medications / injections as directed by the nurse.
7. Provide sample/assist medications to patients as directed by the nurse.
8. Assist with receipt and inventory of sample and patient assistance medication programs
9. Assist medical and outpatient staff in communicating with consumers as well as other facilities/ providers.
10. Assist with obtaining releases of information and obtaining needed/requested info from outside providers.
11. Assist with prior authorization of medication as necessary/requested.
12. Arrange in-service presentations.
13. Assist medical and outpatient staff by completing any non-medical duties related to medication clinic and consumers receiving medication from Frontier Health.
14. Attend and participate in regularly scheduled staff meetings, in-services and staffing as needed.
15. All other duties as assigned.
PERFORMANCE RESPONSILITLITES:
Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to:
1. Support the organization’s mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership.
2. Exercise necessary cost control measures.
3. Maintain positive internal and external customer service relationships.
4. Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
5. Plan and organize work effectively and ensure its completion.
6. Demonstrate reliability by arriving to work on time and utilizing effective time management.
7. Meet all productivity requirements.
8. Demonstrate team behavior and must be willing to promote a team-oriented environment.
9. Represent the organization professionally at all times.
10. Demonstrate initiative and strive to continually improve processes and relationships.
11. Follow all Frontier Health rules, policies and procedures as well as applicable laws and standards.
