SUMMARY: To provide supervision and oversight, plan, develop and aid in the implementation of the Supported Housing Program goals and objectives.. Position will build on existing community relationships as well as establishing additional community partners that will support the Housing First principles in assisting participants in finding permanent housing solutions.

EDUCATION AND EXPERIENCE:

Education:       Bachelor’s degree in mental health related field preferred.

Licensure:        Must possess valid driver’s license.

Certification: N/A

Experience:     Experience working in the mental health field preferred.

Knowledge/Skills:       Ability to maintain composure in difficult situations.

Verbal/written communication skills.

Possess interpersonal skills and flexibility to relate to changing situations.

EQUIPMENT:

Computer, fax, copier and any other equipment required to perform the functions of the position.

MAJOR DUTIES AND RESPONSIBILITIES:

Establishes procedures as needed to ensure the quality and efficiency of daily functioning of the

Submit regular reports concerning the operations of the

Evaluates and screens referrals to the Coordinate with various providers for referrals for PSH.

Coordinates services of the program with other relevant services, programs, or divisions of Frontier

Assists in ongoing development, implementation, and successful operation of program services

in compliance with applicable CARF, state licensure, health and safety, and other agency policies and procedures. May provide direct services to individuals and families.

Responds calmly and appropriately in crisis situations, implementing effective interventions and

Facilitate acquisition of rental contracts and agreements, through coordination with landlords.

Ensure the program complies with applicable local, state, and federal regulations, including licensing requirements.

Participate in the hiring, orientation, training of program staff.

Participate in the development and monitoring of program budgets and maintain expenditures within budget allowances.

Inform supervisors of program’s progress toward goals, noting any potential and/or current staff and/or consumer issues.

Complete/monitor staff documentation in consumers’ records and the FH electronic health record (EHR). Accurately enter and document all required data in the EHR system and run required reports to review and correct any data entry errors.

Attend in-service trainings as needed.

Complete assessments to verify consumer eligibility for housing services and provide education, linkage, and referral to public and private agencies.

Partner with consumers to develop and implement Housing Stability Plan

Coordinate with consumer agencies to assist consumers in maintaining benefits.

Monitor Individual Service Plans (ISP), case assignments, preadmission screenings, staff outreach, training projects, progress notes, discharge summaries, and program productivity, making recommendations which would maximize fees and insure current accurate treatment plans completions.

Respond directly to housing-related crisis and coordinate with other emergency response systems to prevent and address another recipient crisis.

Link to transportation and/or provide transportation for consumers as needed.

Provide Outreach to landlords and Facilitates landlord-tenant communication and monitors basic lease compliance.

Coordinate and complete unit inspections before moving in and at least annually; ensure ongoing compliance with habitability and affordability standards.

Conduct in-home visits at least monthly to assess housing stability and progress toward supportive housing plan goals.

Assist in lease negotiations; assist with relocations and moves as necessary.

Coordinate minor facility maintenance and work with landlords to ensure landlords complete necessary repairs on a timely basis.

Maintain all obligations relating to certifications and expand self-knowledge and education through appropriate training opportunities.

Complete all requisite training in a timely manner as mandated by the agency and/or state, federal and local regulations.

Remains current in knowledge of community agencies and resources, both internally and externally, and how to access resources in order to provide information, referrals, and a seamless separation of care for individuals served by the

Keeps the respective Director appraised of both potential problem areas and outstanding performance.

Attend and participate in regularly scheduled staff meetings and in-services and individual program planning staffings as

All other duties as assigned.

PERFORMANCE RESPONSIBILITIES:

Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to:

Support the organization’s mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and

Exercise necessary cost control

Maintain positive internal and external customer service

Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is

Plan and organize work effectively and ensure its

Demonstrate reliability by arriving to work on time and utilizing effective time

Meet all productivity

Demonstrate team behavior and must be willing to promote a team-oriented

Represent the organization professionally at all

Demonstrate initiative and strive to continually improve processes and

Follow all Frontier Health rules, policies and procedures as well any applicable laws and

This is to acknowledge receipt of my job description as referenced above. I understand that this description does not constitute an employment contract and is subject to change at any time at the sole and absolute discretion of Frontier Health.