What are the responsibilities and job description for the SMB Account Executive position at Frontier Internet?
As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!
What we’re seeking:
We’re looking for a high-energy, results-driven Outbound Sales person to join our Small Business Sales team. This role is focused on 100% new customer acquisition, leveraging warm leads to expand Frontier’s market presence. As a consultative sales professional, you’ll engage small business owners, understand their needs, and deliver tailored solutions that drive revenue growth.
This is an in-person role based at our location in Tampa, Florida, offering a fast-paced, high-performance environment where your hustle directly translates into success.
What we need in you:
To succeed in this role, you’ll need a growth mindset, curiosity, and a passion for helping small businesses thrive. This is an outbound sales position, requiring confidence, resilience, and the ability to think strategically while building strong client relationships.
Your ability to articulate technical solutions, ask the right questions, and handle objections effectively will be key in winning new business and supporting our mission to build #GigaBitAmerica.
What you’ll do:
Our sales business comprises a network of business customers exceeding 400,000 strong -- serving more than 90% of the Fortune 500. As part of the team, we need you to think strategically so you will accomplish:
Nothing is more important to our success than the team that builds it. That’s why we offer a competitive pay package with a $50,000 base salary and a $50,000 commission target—but your earning potential doesn’t stop there. If you follow the activity and pipeline plan, you can easily surpass $120,000 in total earnings. Your hard work and dedication directly impact your success, and we provide the tools, training, and support to help you maximize your potential.
We also provide benefits that prioritize the wellness of you and your family. Some of which we are most proud to offer include:
Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
What we’re seeking:
We’re looking for a high-energy, results-driven Outbound Sales person to join our Small Business Sales team. This role is focused on 100% new customer acquisition, leveraging warm leads to expand Frontier’s market presence. As a consultative sales professional, you’ll engage small business owners, understand their needs, and deliver tailored solutions that drive revenue growth.
This is an in-person role based at our location in Tampa, Florida, offering a fast-paced, high-performance environment where your hustle directly translates into success.
What we need in you:
To succeed in this role, you’ll need a growth mindset, curiosity, and a passion for helping small businesses thrive. This is an outbound sales position, requiring confidence, resilience, and the ability to think strategically while building strong client relationships.
Your ability to articulate technical solutions, ask the right questions, and handle objections effectively will be key in winning new business and supporting our mission to build #GigaBitAmerica.
What you’ll do:
Our sales business comprises a network of business customers exceeding 400,000 strong -- serving more than 90% of the Fortune 500. As part of the team, we need you to think strategically so you will accomplish:
- Driving 100% new business acquisition by engaging small business owners through warm outbound leads.
- Consultative selling, aligning Frontier’s fiber solutions with the specific needs of SMB clients.
- Building and maintaining a strong sales pipeline to consistently meet and exceed monthly sales objectives.
- Selling value-added services alongside core products to maximize revenue per sale.
- Partnering with pre- and post-sales teams to ensure customer success and long-term retention.
- Becoming an expert on Frontier’s full suite of solutions, including Fiber Optic Internet, Small Business Voice Solutions, WiFi, Internet Backup, Static IP, Security, and Premium Tech Support.
Nothing is more important to our success than the team that builds it. That’s why we offer a competitive pay package with a $50,000 base salary and a $50,000 commission target—but your earning potential doesn’t stop there. If you follow the activity and pipeline plan, you can easily surpass $120,000 in total earnings. Your hard work and dedication directly impact your success, and we provide the tools, training, and support to help you maximize your potential.
We also provide benefits that prioritize the wellness of you and your family. Some of which we are most proud to offer include:
- Medical, dental, vision, and prescription drug plan benefits starting day one
- Tuition Assistance Program. Frontier covers 50% of eligible expenses with an annual cap of $5,500 to further your education and career
- 20 PTO (Paid Time Off) days 10 paid holidays per year
- Mileage Stipend for travel around town
- 401k match of 50% on 6% of eligible compensation
- Performance-based promotion path and succession planning
- 10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10k in adoption program assistance
- Company provided laptop and cell phone for work
- 1-2 years of sales experience.
- Comfortable working with warm leads and guiding potential customers.
- Goal-oriented and driven to meet and exceed sales targets in a fast-paced environment.
- Willing to learn and is coachable.
- Strong people skills with the ability to build relationships and understand customer needs.
- Organized and detail-oriented, with the ability to track leads and manage follow-ups using CRM tools (training provided).
- Clear and confident communicator, able to handle objections and guide customers toward the right solution.
Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.
Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Salary : $5,500 - $50,000
