Associate Registrar

Job Description

Job Summary:

The Associate Registrar supports the Registrar’s Office in managing office operations, workflows related to academic records, registration, degree conferral, course scheduling, and compliance with FERPA policies. This position is responsible for maintaining accurate records, overseeing office communications, and ensuring published policies are up-to-date. The Registrar’s Office is a high-volume, high-functioning area responsible for many aspects of the student life cycle.

Supervisor Responsibility:

No supervisor responsibility.

Duties and Responsibilities:

• Develop, implement, and maintain systems for core business functions, including course maintenance, class scheduling, registration, grades, records, reporting, and data management.
• Responsible for collecting, recording, maintaining, analyzing, and reporting student records within FERPA guidelines (e.g. grades, registration data, transcripts, and transfer credit).
• Work closely with the Registrar, administrators, and faculty to take appropriate action on student records regarding honor code violations and plagiarism citations in compliance with institutional policies and procedures.
• Problem-solving, researching, analyzing, and resolving student disputes related to records and registration in compliance with institutional policies and procedures.
• Collaborate with administrators, deans, faculty, and staff to provide and develop appropriate recommendations for implementing related processes, policies, and procedures to support enhanced student services and success.
• Ensure that front-facing Registrar’s Office communications, publications, and websites reflect current policies and procedures using industry-standard best practices.
• Assist with new technology initiatives - configuration, testing, implementation
• Assists with Registrar’s Office processing procedures for assigned areas, provides training as needed, and ensures e documentation remains current.
• Assist with training and guiding faculty around grading processes and procedures.
• Process and manage Transfer and Gap Analysis requests and approve credit posting
• Provide service to the University through activities such as involvement in FNU shared governance (e.g. committees, workgroups), FNU sponsored activities (e.g. charity drives, community-outreach activities), and/or service to the profession (e.g. presentations, professional organization committee work).
• Adhere to the elements of the Culture of Caring
• Other duties as assigned.
  
  

Required Skills/Abilities

• Excellent interpersonal, oral, and written communication skills with the ability to communicate clearly and concisely with a diverse population of faculty, staff, students,s and alumni.
• Ability to prioritize, multi-task, and meet established deadlines.
• Ability to be a team member; and work independently at times.
• Ability to navigate multiple software platforms, specifically Anthology, PowerCampus, Microsoft Office, Google Workspace, and National Student Clearinghouse transcript and degree.
• Must have excellent organizational skills and be detail-oriented
• Ability to problem solve with confidentiality
• Must be able to travel occasionally for workshops and related meetings for continuing education and networking.
  
  

Education and Experience:

• Bachelor’s required, master’s preferred
• Five (5) years experience in higher education/administration (i.e. student enrollment cycle: Registrar's Office, Admissions, Financial Aid, or Academic Advising) preferred.
  
  

Physical Requirements:

Sitting for long periods of time

Reporting Relationship:

Reports directly to the Director of Academic Records and Registrar

Work Location:

Eligible for a hybrid telecommuting agreement after 30 days of employment.

Versailles, KY