System and Network Administrator

Job Description:

A System and Network Administrator is sought to support the Information Management Department. This role entails maintaining, troubleshooting, and optimizing IT infrastructure, encompassing servers, networks, SharePoint Online, and security compliance.

Key Responsibilities:

System Administration

• Install, configure, maintain, and troubleshoot physical and virtual servers.
• Schedule and apply operating system patches, updates, and security configurations.
• Monitor and maintain server health, performance, and resource utilization.
• Develop and implement automation tools and scripting for system optimization.
• Conduct daily system health checks and trend performance metrics.
• Maintain compliance with DoD and NHCP security standards, including audits and log reviews.
• Support system backup and disaster recovery strategies to ensure business continuity.

Network Administration

• Administer and support network infrastructure, ensuring high availability and security.
• Monitor network performance and respond to alerts, identifying issues and resolving them efficiently.
• Troubleshoot connectivity issues, firewall configurations, and security vulnerabilities.
• Implement network redundancy and disaster recovery protocols.
• Maintain and document network diagrams, configurations, and access permissions.

SharePoint Online Administration

• Provide technical and administrative support for SharePoint Online environment.
• Perform daily maintenance, troubleshooting, and performance monitoring.
• Manage user permissions, security policies, and compliance configurations.
• Develop and maintain document libraries, lists, workflows, and site collections.
• Support Intranet functionality, ensuring high availability and usability.
• Conduct backup and recovery operations for SharePoint Online data.

Cybersecurity & Compliance

• Ensure IT systems meet DoD cybersecurity requirements, including IA Technical Level II compliance.
• Implement security policies, audits, and monitoring for system vulnerabilities.
• Conduct regular risk assessments and security patching of IT infrastructure.
• Enforce role-based access control and compliance with IT security policies.
• Participate in security incident response and remediation efforts.

User Support & Documentation

• Provide Level 2 and Level 3 support for IT systems, addressing issues efficiently.
• Document all technical procedures, configurations, troubleshooting steps, and resolutions.
• Develop user guides and provide training sessions for internal staff on system usage and best practices.

Requirements:

A Bachelor's degree in Information Technology, Computer Science, or a related field is required. A minimum of 5 years of experience in system administration, network management, and cybersecurity in a healthcare or government environment is also necessary.

• Required: COMPTIA Security (Sec )
• Preferred: Server , MCSA, or equivalent DoD 8570.01-M IA certifications

The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a keen eye for detail.