About Frontier Tutoring
Frontier Tutoring is how Alaskans get ahead. Founded in 2008 by UAA students, Frontier Tutoring today is the largest Alaska-based educational services brand, serving students from our center in Anchorage. Through our academic tutoring, SAT / ACT prep, and college admissions consulting programs, we are uniquely positioned to empower our students to succeed at every stage of their journey from middle and high school to the college of their choice.
Typical Responsibilities
Reports To : Executive Director
- Through training, master the essentials of testing and college admissions strategy
- Serve as the Student Success Manager for a cohort of students, where you will manage student outcomes (e.g., SAT / ACT score improvement), drive instructor procedural execution and student engagement, and ensure customer satisfaction
- Meet or exceed a monthly revenue generation standard by deploying your testing and college admissions expertise to :
Recommend additional Frontier Tutoring programs to existing students, as appropriate, based on their college admissions or scholarship goals
Follow up with parents of students who have participated in our free practice SAT / ACT events and demonstrate a need to improve their scores relative to their college admissions or scholarship goalsEngage with prospective customers who contact our office with questionsTrain, develop, engage, and manage the performance of a group of Tutoring Specialists as their Team LeadRepresent Frontier Tutoring as a marketing ambassador by meeting with school staff to educate them on our free and paid programs, managing practice SAT / ACT events, delivering school presentations and workshops, and / or serving on community boards or committeesProvide other management / operational / analytical support and work on special projects, as required and based on your professional interestsIf you have established subject matter expertise and an interest in working directly with students, up to 25% of your time may be allocated to billable educational service delivery (e.g., providing academic tutoring, serving as an SAT / ACT prep instructor, providing college admissions counseling services, etc.), for which you will receive company trainingPosition Benefits
Student Success Managers are the operational engine of Frontier Tutoring. You will clearly observe and experience the impact of your work in enabling Frontier Tutoring to acquire customers and deliver renowned outcomes for our students, empowering them to succeed and achieve their college admissions and scholarship goalsBuild lasting friendships with talented colleagues from a diversity of high-achieving backgrounds in a fun, friendly, warm, and professional environmentThrough regular interaction and board / committee service opportunities, build relationships with school personnel and other community education leadersTake advantage of growth opportunities, including training / professional development, leading special projects, and promotionCritical Qualities, Skills & Experience
Bachelor's degreeMinimum 1 year of business, sales, or operational leadership experienceAbility to master the fundamentals of test prep and college admissions strategy through trainingWillingness to generate sales by recommending products to empower students to achieve their college admissions and scholarship goalsInterest in student successBe a friendly people person - able to quickly establish rapport with colleagues, customers, prospects, and studentsDemonstrated ability to lead other team membersWillingness to work limited evenings and some weekends (schedules are set well in advance, take into account individual preferences, and feature flexibility in general work hours / location)High degree of computer literacy and ability to quickly master multiple software programsCompensation & Benefits
Starting base salary depending on experienceBonus compensation based on revenue generation and performanceHealth, prescription medication, dental, and long-term / short-term disability benefits available3 weeks of paid time off (PTO), plus 6 paid holidaysNote : If selected for this position, you will be required to submit to a fingerprint-based state (DPS) and federal (FBI) criminal history records check administered by State of Alaska Department of Public Safety, as well as a third-party pre-employment screening procedure, with all fingerprinting, processing, and administrative fees paid by Frontier Tutoring.
This position description indicates, in general terms, the type and level of work performed as well as the typical responsibilities of the Student Success Manager. It is subject to change and should not be interpreted as all-inclusive in scope.
