What are the responsibilities and job description for the Litigation and Alternative Dispute Resolution (ADR) Manager position at Frontline Insurance?
Litigation and Alternative Dispute Resolution (ADR) Manager
Remote
At Frontline Insurance, we are on a mission to Make Things Better, and our Litigation and Alternative Dispute Resolution (ADR) Manager plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.
What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Litigation and Alternative Dispute Resolution (ADR) Manager, where you can make a meaningful impact and grow your career, your next adventure starts here!
Our Litigation and Alternative Dispute Resolution (ADR) Managers enjoy robust benefits:
- Remote work schedule!
- Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
- Financial Security: 401k Retirement Plan with a generous 9% match
- Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as a Litigation and Alternative Dispute Resolution (ADR) Manager:
- Manages a team and focuses on the key elements of execution, including delegation, setting expectations, measuring performance, and holding people accountable.
- Assists in the development and maintenance of policies and procedures in the Litigation/Liability and Subrogation units.
- Responsible for handling the escalated claim issues, including, but not limited to CRNs, DFS Service Requests.
- Responsible for all discovery request within the control of the Legal Department and promptly responds to such requests.
- Coordinate depositions, and work with and attends mediations as the Corporate Representative as requested.
What we are looking for as a Litigation and Alternative Dispute Resolution (ADR) Manager:
- Bachelor’s degree in Business or related field
- MBA and/or Insurance Designations, such as AIC, CPCU, or SCLA are a plus
- Minimum of 10 years of claims experience
- Minimum of 5 years of management experience and leading a team
- Minimum of 5 years of experience direct homeowner and dwelling claims experience in the areas of coverage, investigation, evaluations, negotiation, and other resolution techniques
- Minimum of 2 years of litigation experience
- Maintain active Adjuster’s license in the states we serve
Why work for Frontline Insurance?
At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity. We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.
Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
