What are the responsibilities and job description for the Order Processor/Customer Service position at Frontline Resources Group?
We have partnered with a great company that is looking to hire an Order Processor/CSR ASAP!
DUTIES:
- Process information/paperwork pertaining to returns/credits due to defects, damage, and/or wrong amounts.
- Process any returns in accordance with our guidelines.
- Input & process transactions obtaining such information as Customer account #, quantity, reason for return, item #, invoice research in Microsoft Great Plains
- Liaise with Customers, Customer Service Team, and Multiple Distribution Centers via phone, fax, email, chat, and mail regarding Returns.
- Track inventory transactions made through the returns process.
- Liaise with Carriers to file freight Claims.
- Other duties as assigned by the leadership team.
REQUIREMENTS:
- High School Graduate or Equivalent.
- Minimum 2 years of relevant experience.
- Working Knowledge of Microsoft Software.
- Attentive to detail.
DETAILS:
- Temp-to-Hire
- Pay = $18.95/hr.
- Schedule = 8:00am- 4:30 pm
Job Type: Full-time
Pay: From $18.95 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $19
