Senior Consumer Loan Underwriter (Onsite)

Overview

The Senior Consumer Loan Underwriter is responsible for evaluating and approving consumer loan applications, ensuring compliance with lending policies, procedures, regulations, and risk management guidelines. They conduct thorough credit analyses, assessing applicants’ income, various lending ratios including debt-to-income to make sound lending decisions while balancing risk and member service. The role involves reviewing complex loan requests, providing mentorship to junior underwriters, and collaborating with originators to structure credit approvals that align with both member needs and credit union objectives. Strong knowledge of consumer lending regulations, credit analysis, and underwriting procedures is essential. Additionally, the position requires attention to detail, problem-solving skills, and the ability to work efficiently in a fast-paced environment.

 

About Frontwave Credit Union:

Frontwave Credit Union is a member-owned not-for-profit financial institution serving San Diego, Riverside, and San Bernardino counties. Founded in 1952, we have grown to 13 branches with 120,000 members and manage over a billion in assets. At Frontwave Credit Union, we are focused on creating consumer solutions to provide our members and the communities we serve with products and services that enhance the quality of life for our members through exceptional service and the progressive application of technology.

 

What’s In It For You:

Competitive pay, 401k matching, mortgage and auto discounts.

9-27 days of PTO per year (based on tenure) and 10 paid holidays.

Affordable medical, dental, vision health plans, and Flexible Spending Account.

Employee Assistance Program with a variety of services.

Career development, training, and coaching, mentoring; tuition reimbursement up to $4,000/year.

Culture of excellence and continuous improvement.

We strive to be the best place you’ve ever worked!

 

Responsibilities

Essential Duties and Responsibilities:

Includes the following non-inclusive list. Other duties may be assigned.  All duties are to be performed in compliance with applicable laws, regulations as well as Credit Union policies and procedures:

• Balances traditional credit underwriting expertise with predictive analytics including AI-assisted decision-making, ensuring optimal risk assessment and efficiency.
• Utilizes predictive analytics, AI-driven risk modeling, and alternative credit data to enhance underwriting decision accuracy and efficiency.
• Interprets and applies insights from predictive analytics and AI-driven underwriting models, leveraging alternative credit data sources beyond traditional FICO scores.
• Participates in digital transformation initiatives, ensuring smooth integration of predictive analytics and AI-powered decisioning tools into underwriting workflows.
• Experience with predictive analytics and AI-powered loan origination platforms, data visualization tools (e.g., Power BI, Tableau), and alternative credit assessment methodologies.
• Evaluate and underwrite consumer loan applications, including auto loans, recreational vehicle loans, motorcycles, unsecured loans, credit cards, and solar loans, within assigned lending authority.
• Analyze consumer credit reports for consumer lending applications to evaluate risk and make appropriate credit decisions for Direct and Indirect channels  across multiple states, or geographic regions.
• Reviews documents to support credit decision (verification of income, tax returns, personal financial statement, trusts and additional supporting documentation, e
• Formulates and communicates credit decision (approve, decline, or counter-offer) in compliance with established underwriting guidelines, compliance and regulatory requirements.
• Provides guidance and feedback to internal or external stakeholders  to maximize production and manage risk.
• Develops business relationships and build rapports with members to achieve mutual goals across multiple states and geographic regions.
• Assists/coaches/mentors less experienced underwriters with structuring loans to maximize production and manage risk.
• Conducts monthly audits of credit decisions and/or loan files for document accuracy and credit quality.
• Provides superior quality service to internal and external members at all times and demonstrates professional demeanor.
• Reviews credit applications and recommends decisions on applications their assigned authority to the Manager and Vice President of Consumer Lending.
• Provide exceptional service to external and internal members while demonstrating extensive knowledge of the credit union’s direct and indirect lending programs.
• Develop alliances to produce incremental loan business and create cross-selling opportunities.
• Keep current with knowledge of the credit union’s lending updates, criteria, guidelines, procedures, policies, and processes in order to make sounds lending decisions.
• Develop and maintain relationships with branch and other credit union employees through open and professional communication while consistently providing expected service levels.
• Communicate with branch staff and management to gather information to make appropriate decisions.
• Provides underwriting guidance to branches and other credit union staff and clearly explains reasons for stipulation or denying the loan request.  Partner with other Consumer Loan Underwriter   on loan review to maintain good loan performance and enhance independent loan review skills.

 

Qualifications

Education and/or Experience:                                                                 

College degree in Business or Finance or equivalent work experience is preferred.

Minimum of seven years financial industry experience with a minimum of  five years of consumer lending underwriting. 

Experience in credit risk analysis of military borrowers is preferred.

 

Salary Range: $ 33.59 - $50.38

Service Excellence Standards

When joining Frontwave Credit Union, you can expect to be a part of a workforce committed to the following Service Excellence standards: • We see it. We own it. We get it done. • We ignite positive experiences. • We do things right every time. • We are collaborators - united, cohesive and engaged • We innovate and evolve. • We create memorable experiences for life. • We starts with me.