Job Description

It’s about empowering communities and inspiring change.  

Are you described as someone with an inquisitive mind and a thirst for knowledge? Do you like working in a fast-paced environment and have a goal-orientated mindset? Are you ready to provide next level support to help deliver top-quality experience and service? If so, the CRA Officer could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a CRA Officer, you will be responsible for the bank’s CRA compliance, activities, and OCC examinations. You will use your relationship building skills to represent Frost Bank on community boards and at community business and education functions. You loved promoting learning and creating programs and materials. Most importantly, this role is about building long lasting relationships with every interaction and doing it with integrity, caring and excellence in mind.

What you’ll do:

• Oversee all aspects of the Bank’s Community Reinvestment Act (CRA) program

• Collaborate with the Fair and Responsible Banking team, Regional Presidents, Chief Investment Officer, and Chief Marketing Officer in developing and monitoring strategic plans and performance goals that meet the bank’s CRA objectives

• Recommend and implement enhancements to the CRA Policy and Program that efficiently and effectively prepare the bank for successful CRA examinations

• Ensure that the bank’s community reinvestment activities, including loans, investments, and services, are tracked, analyzed, and documented to meet regulatory expectations

• Oversee the preparation of the CRA self-assessment, including key programs, distribution of products and services, and lending, service, and investment performance in the communities we serve

• Maintain and update the public file with information regarding the bank’s CRA performance, making it available to the public as required

• Provide training and advisory services as needed to areas of the bank regarding CRA compliance and community development initiatives

• Prepare for and manage CRA examinations conducted by regulatory agencies and internal audits, including the collection of information, materials, and other data

• Monitor changes in CRA regulations and ensure that the bank’s policies and practices are updated accordingly

• Act as a liaison with state and local agencies, non-profit development groups, and other participants in housing and community development programs and projects

• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• Bachelor’s degree in finance, Business, Economics, or a related field

• 3 years of experience as a CRA Officer

• Basic knowledge of Microsoft Office applications, Tableau Dashboards and Salesforce

• Demonstrated success as a collaborator and relationship builder

• Strong communication skills

• Public speaking experience

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader is banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.