Video/Webinar Conference Coordinator (Remote)

Frost Brown Todd LLP, a national law firm of 1000 legal and business professionals in eighteen markets, is currently seeking a Video/Webinar Conference Coordinator to join our firm. The Video/Webinar Conference Coordinator is responsible for coordinating conference rooms, video equipment and all other logistical needs for video and webinar meetings

Key Responsibilities:

• Coordinate conference rooms, video equipment and webinar accounts for firm meetings using the firm’s calendaring software.
• Maintain a basic understanding of how the firm’s cloud-based video conference bridge (Pexip) works and how we use it to connect meetings.
• Coordinate requests for PowerPoint Presentations, special external participants connections, laptop requirements, and other technical needs.
• Follow up and maintain open communication with requesters and IT technicians regarding special requests for depositions, interviews, webinars, and other events.
• Proactively contact requestors to gather missing information or identify potential concerns with their requests.
• Conduct comprehensive run-throughs for all webinars, CLE events, and any other special meetings or presentations. Prepare and test all content, polls, and interactive elements prior to the event to ensure smooth execution.
• Serve as the host for webinars and meetings requiring special attention, guiding participants through the event ensuring a smooth experience. Collaborate with panelists to ensure seamless presentations and workshops.
• Conduct in-house video and webinar conference meetings when requested.
• Set up, connect and manage webinars.
• Create and implement interactive features within virtual events, including Q&A sessions, breakout rooms and live polling. Ensure compliance with new OH CLE requirements that mandate the use of polling for participation verification.
• Ensure meetings are connected and start on time.

Job Requirements:

• Some college preferred.
• Minimum of 3 years of experience working in a professional services environment.
• Exemplary organization and attention to detail skills.
• Excellent verbal and written communications skills.
• Ability to effectively multi-task in a fast-paced environment.
• Ability to understand and effectively utilize tools such as Recording and Transcribing, Polls, Q&A and Breakout Rooms within a Teams/Zoom meeting.
• Self-motivated with a high level of initiative and the ability to work independently with minimal supervision while prioritizing tasks to stay on schedule.
• A flexible and team-oriented disposition.
• A willingness to strive for the highest quality client service possible.
• Advanced skills in Microsoft Word.
• Interpersonal skills necessary in order to communicate by telephone and in person with attorneys and business professionals to provide information with ordinary courtesy and tact.
• Professional appearance and communications skills required to interact with FBT personnel, clients and/or representatives at the worksite.
• Work occasionally requires irregular hours and/or more than 40 hours per week to perform essential duties of the position.

Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, disability, and 401k/profit sharing retirement package.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, national or ethnic origin, military status, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other protected status.