What are the responsibilities and job description for the Retail Associate position at Frost River Trading Company?
RETAIL ASSOCIATE – PT REGULAR OR FT REGULAR
Frost River is proudly an American Manufacturer. We specialize in crafting
leather and waxed canvas packs and bags designed to get people outdoors & exploring. Best of all—we do it all in a sustainable way, all right here in Duluth’s Lincoln Park Craft District.
The Frost River Team is made up of a diverse crowd of skilled people with many different personalities and varying levels of experience. Employees of Frost River would all agree— this is a fast-paced work environment; team members all wear many hats and everyone pitches in to get the job done.
Retail Team Members are responsible for greeting and assisting customers in selecting and purchasing retail goods. As part of the Retail Team, you will also work to fulfill online orders, help out with production assembly work, and cleaning upkeep in the retail store.
At Frost River, craftsmanship doesn't end at the workshop door, it extends into how we welcome and serve every customer who walks through it. We take the same care with our store and our service that we put into the packs we build. Our Retail Associates are part of that tradition, helping to create a space that feels warm, well-kept, and rooted in pride for what we do.
This is a great role for someone starting out in retail, who's ready to join a hardworking, friendly team.
What You'll Do:
- Greet and assist customers with genuine hospitality and product knowledge.
- Operate the point-of-sale system for purchases and returns.
- Keep the store clean, organized, and inviting.
- Restock shelves and ensure displays are neat and full.
- Learn about our gear and share that knowledge to help customers find what they need.
- Fulfill and ship online orders with care.
- Follow daily opening and closing routines.
- Help with general upkeep and store support throughout the day.
What We're Looking For:
- A friendly, welcoming personality.
- Dependable and consistent in scheduling and follow-through.
- Eagerness to learn and pitch in wherever needed.
- Basic communication and multitasking skills.
- Ability to move throughout the store and lift up to 50 pounds.
Job Type: Part-Time or Full-Time
Schedule: Flexible, Mon - Sun, weekend availability required.
Experience:
· Previous customer service experience
· Computer experience and aptitude
Work authorization: United States (Required)
Pay Frequency: Biweekly
Work Remotely: No
Frost River is an Equal Opportunity Employer
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 24 – 40 per week
Benefits:
- Employee discount
Application Question(s):
- What interests you in working at Frost River?
Work Location: In person
Salary : $14 - $15