What are the responsibilities and job description for the Corporate Office Manager position at FSA?
The Corporate Office Manager (COM) provides a variety of administrative support to FSA's headquarters office. The COM is an accomplished self-starter who can manage multiple diverse assignments while maintaining a professional demeanor.
Essential job functions include but are not limited to:
- Exercise judgment, initiative and tact to make administrative decisions and take action on behalf of management with knowledge of the organization, and in accordance with established guidelines, procedures and policies.
- Plan, prioritize and carry out special projects and complex assignments.
- Foster a welcoming environment that is presentable to employees, customers and guests that includes but not limited to cleaning, sanitizing, decorating meeting or office spaces.
- Create an office environment that connects a hybrid telework workforce bringing some of the amenities from home to the office (e.g., weekly lunches, snack bar, personal connection, clean workspaces, etc.).
- Serve as the point of contact with building management submitting service calls, escorting vendors, coordinating emergency evacuation training, obtaining vendor approvals, etc.
- Manage the reception desk, answers, and directs calls/emails, handle incoming and outgoing deliveries/mail, welcomes visitors, and oversees the visitor experience. Establishes and maintains the office budget, monitors supply levels, and places orders as necessary.
- Coordinate with vendors for deliveries and services to include, but not limited to, shredding services, cleaning services, HVAC maintenance, copier maintenance, and office supplies.
- Organize and facilitate major company events engaging with venues, employees and vendors for annual conferences, holiday parties, and executive field visits.
- Develops office policies and procedures, and ensures they are implemented appropriately.
- Provides timely verbal and written communications and status updates to internal stakeholders.
Tasking from FSA's corporate departments may include but not be limited to:
- Partner with the Finance and Contracts teams to maintain and adjudicate purchase requests, check deposits, invoices, vendor management, vendor administration and asset management activities.
- Partner with the Administrative Division to update FSA's organization charts monthly, assist with the development and maintenance of communication assets and platforms to include FSAConnect, maintain postings on the company notice board, perform outreach to candidates and employees as requested in support of Employee Acquisition and Human Capital activities, coordinate new hire orientation training for indirect personnel.
- Additional duties as required.
Minimum Educational Requirements
- High School Diploma/GED required
Skills/Qualifications Required
- 3-5 years of experience working in a fast-paced administrative role that requires making discretionary decisions. Experience working for a Government Contractor preferred.
- Demonstrates a high level of customer service and confidentiality. Professional, courteous, and helpful demeanor.
- Strong oral and written communication skills, including the ability to communicate appropriately with stakeholders at all levels.
- Excellent organizational skills and attention to detail, with the ability to multi-task and prioritize critical items.
- Results driven with strong attention to detail and problem-solving skills.
- Models' efficiency and demonstrates ability to determine what works best of the office.
- Ability to work under pressure and meet tight deadlines.
- MS Office skills. Intermediate skills and experience with SharePoint a plus.
- Adobe Acrobat skills a plus.
Other Requirements
- This is an in-office position with only a limited ability to telework. Candidates available to work full-time are preferred but consideration would be given to part-time at 30 hours with a core schedule of 9AM to 3PM daily.
- Experience leading a mid-size back office with personnel working hybrid work schedules.
Benefits Overview:
At FSA Federal, we recognize the diverse needs of our employees and strive to provide an excellent package to help meet those needs. Comprehensive benefits are offered with greater choice and flexibility to support your health, work-life balance, and professional growth. A package providing employee only coverage can be built around our basic plans at $0 employee cost for: Medical, Dental, Vision, Term Life Insurance, Accidental Death & Dismemberment Insurance, Short-Term Disability, and Employee Assistance Program. For more information, click here.
FSA is proud to be an Affirmative Action/ Equal Opportunity Employer. We recruit, employ, train, compensate, and promote qualified persons in all job titles without regard to age, ancestry, color, gender, HIV status, marital status, medical condition, national origin, physical or mental disability, race, religion, sex, sexual orientation (including gender expression and identity) veteran status, family leave status, and any protected group status as defined by applicable law. FSA is proud to maintain a drug-free workplace. Satisfactory completion of a post-offer drug screening is a condition of employment. As a supplier of services to federal government agencies, such as DEA, FBI, USCIS, USPIS, etc., we also adhere to agency standards with respect to prior drug usage. COVID Policy: As a Federal Government Contractor, FSA falls under the guidelines of Executive Order 14042 and the Safer Federal Workforce Taskforce. Prospective and/or new employees will be required to adhere with FSA's COVID -19 Policy and be fully vaccinated before the start of employment. If applicable, during the offer process, prospective or new employees may seek a reasonable accommodation due to a disability (which would include medical conditions) or because of a sincerely held religious belief, practice or observance. While at a Federal workplace, employees must also comply with any additional agency workplace safety requirements for that workplace.
