What are the responsibilities and job description for the Operations Support Specialist position at FSA?
The Corporate Operations Support Specialist (OSS) provides administrative support to FSA's headquarters office, managing diverse tasks with professionalism and efficiency. The OSS is a self-starter, skilled in multitasking while maintaining a positive, service-oriented environment.
Key Responsibilities :
- Creates a welcoming office atmosphere for a hybrid workforce, incorporating home-like amenities (e.g., weekly lunches, snack bar, clean workspaces) to foster connection.
- Manages reception duties, including answering and directing calls / emails, overseeing deliveries / mail, and welcoming visitors.
- Develops office policies, maintains the office budget, monitors supply levels, and places orders as needed.
- Acts as liaison with building management, submits service requests, organizes emergency evacuation training, coordinates vendor visits (shredding, cleaning, HVAC, copier, office supplies).
- Supports purchase request and vendor administration and management. Responsible for check deposits and supporting asset management activities.
- Updates company notice boards, monitors emails for task assignments, and provides timely verbal and written updates to stakeholders.
Corporate Office & National Capital Area Administrative Support :
Requirements
Minimum Education Requirements
Skills / Qualifications Required
Preferred Requirements
Other Requirements
Benefits Overview
At FSA Federal, we recognize the diverse needs of our employees and strive to provide an excellent package to help meet those needs. Comprehensive benefits are offered with greater choice and flexibility to support your health, work-life balance, and professional growth. A package providing employee only coverage can be built around our basic plans at $0 employee cost for : Medical, Dental, Vision, Term Life Insurance, Accidental Death & Dismemberment Insurance, Short-Term Disability, and Employee Assistance Program. For more information, click here.
EEO Statement
Consistent with our goal of empowering people, FSA is committed to providing all employees and employment candidates the right to equal employment opportunities and a harassment-free work environment free from retaliation. FSA's employment practices are based on an individual's capabilities and qualifications without regard to race, color, religion, sex (including transgender status, sexual orientation, and pregnancy), national origin, age (40 or older), disability, genetic information, veteran status, or any other category protected by federal, state, or local law. Equal employment opportunity applies to all policies and procedures including recruitment and hiring, promotions, transfers, and terminations, as well as compensation, benefits, and other terms and conditions of employment. Our long-term success depends upon our ability to attract, retain, and develop a workforce with the knowledge and skills needed to support the vital missions of our customers. FSA is proud to maintain a drug-free workplace. Satisfactory completion of a post-offer drug screening is a condition of employment. As a supplier of services to federal government agencies, such as DEA, FBI, USCIS, USPIS, etc., we also adhere to agency standards with respect to prior drug usage.
