What are the responsibilities and job description for the Foreman (Fire Alarm, CCTV, Access Control) position at FSEC?
Full Job Description:
For over 40 years, FSEC has designed, engineered, inspected, serviced & installed integrated life safety systems for commercial, industrial & institutional applications state wide. FSEC’s success is attributed to its strong commitment & dedication to customer service through our quality installations & reliable service. This team driven philosophy remains our prime focus each and every day.
Primary Role: Customer Service, Advanced Programming, Troubleshooting, Head-end Only Installations, Training & Repairs on various system types.
Customer Service Role:
1. Clear and professional handling of customer interactions.
2. Ability to communicate technical issues verbally and in electronic form.
3. Works with Service Coordinator effectively in order to solve customer requests.
4. Prompt return of Service paperwork for billing and follow up purposes.
Service Role:
1. Programming of Multiple system brands and types: Fire Alarm, Intercom, Security, Access Control, CCTV, and Nurse Call Systems.
2. Troubleshooting wire faults, fiber networks, and device problems on existing facilities.
3. Programming and Troubleshooting IP and POTS monitoring equipment.
4. Technical assistance to T&I/Service technicians.
5. Head-End, Programming, and Testing on sub-contracted jobs.
Site management:
a. Site cleaned and returned to superior condition.
b. Site and company equipment locked and secured.
c. Life safety systems fully operational when leaving site.
Management of all material, including:
a. Pre and post call inventory.
b. Damaged equipment (proper procedures for return).
Daily detailed work order notes completed, including indications for:
a. Status of system or service call.
b. Equipment used or needed.
c. Accurate time accounts for all associated work performed.
d. Any critical deficiencies or systems that are inoperable.
MINIMUM QUALIFICATIONS:
Knowledge:
· Nicet 2 or Comparable systems Certifications highly preferred.
· Competency working on equipment from multiple Fire and life safety system manufacturers.
· 5 years working in the industry.
· Associates degree or equivalent work experience.
· Proper hand and power tool operations and safety.
· Ability to read blue prints and schematics.
· Ability to wire and troubleshoot various system types.
· Ability to troubleshoot complex life safety systems.
· Advanced computer and network skills.
· Confidence in working on all Head-End equipment.
· Understanding of NFPA 72, NFPA 70, IBC, IFC, IMC
Skills/Abilities:
· Ability to solve practical problems and carry out responsibilities under little supervision.
· Ability to finish projects.
· Ability to organize workload for effective implementation.
· Ability to write simple correspondence and present information in one-on-one and small group situations.
· Strong customer service and results orientation.
· Ability to interact effectively at all levels and across diverse cultures.
· Ability to function as an effective team member.
· Ability to adapt as the external environment and as organization evolves.
Other:
Night, Weekend, and Travel work required.
Responsible for owning a full set of electrical/ Low voltage hand tools.
Responsible for owning basic power tools and meter.
Responsible for having a reliable source of daily transportation.
Must have a Valid Driver’s License.
This position requires the use of a company vehicle.
Must be able to obtain a Department of Public Service (DPS) fingerprint card.
Additional Skills and Abilities:
1. Must be able to listen, and reply using excellent written and verbal communication skills.
2. Must be responsible, self-motivated, self-starter, personable and well-organized.
3. Superior customer service skills to deal with both internal and external customers.
4. Ability to manage multiple tasks simultaneously.
5. Strong interpersonal skills; ability to work with diverse groups.
6. Proficiency in the use of personal computers including such programs as MS Word, Excel, Servicetrade, Building Reports and Google Platforms.
7. Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date.
8. Must be able to effectively handle stressful situations.
9. Must be able to read and effectively interpret complex drawings.
Physical, Mental and Environmental Requirements:
1. Employee is required to stand, walk, climb, sit and use hands and fingers.
2. Some light lifting of objects is required.
3. Reaching, grasping and carrying activities also required.
4. The noise level in the work environment is usually moderate.
5. Although most work is performed inside, occasional outside activities are required as job dictates.
6. Job requires working on ladders and elevated work platforms.
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- On call
- Overtime
Application Question(s):
- Are you able to obtain a DPS Fingerprint Clearance Card and a thorough background check?
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Tucson, AZ 85705: Relocate before starting work (Required)
Work Location: In person
Salary : $25 - $35