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Behavioral Health Technician II

FSL Programs
Phoenix, AZ Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 5/21/2025

Job Description

Job Description

Position Summary

Serves persons with mental illness as part of treatment, in a 24 / 7 / 365 Assisted Group Living Treatment Facility (a home-like setting) with a support team, providing protective oversight, behavior management, personal support, assistance with activities of daily living, assistance with self-administration of medication, personal care services as required, and social and recreational activity consistent with the Client's Individual Service Plan. Provides care to clients in a single-family residence, during an assigned shift ensuring clients are never left alone in the facility. This position is classified as Safety Sensitive.

This position does not have direct reports.

Essential Functions :

of Time

Care Delivery

  • Carries out all duties in accordance with all program guidelines for care delivery as outlined in the Client's Individual Service Plan
  • Promotes the independence of all program clients in all activities
  • Promotes the dignity of clients by working with them in a positive, respectful, age appropriate and courteous manner
  • Provides therapeutic interactions with client in a way consistent with guidelines and directions contained in the Client's Individual Service Plan
  • Respects the privacy of the clients' personal space and property
  • Maintains confidentiality of client information
  • Assists clients with the self-administration of medication according to FSL-AGL Policy and Procedures
  • Assists with all activities of daily living, toileting and personal grooming as required
  • Prepares and assists with the preparation of meals and kitchen clean up
  • Conduct housekeeping activities as scheduled or directed
  • Shops for food and supplies for the household as required by management
  • Escorts or accompanies clients to medical appointments and other activities outside the home
  • Maintains documentation concerning clients and home operation as required
  • Attends staff meetings for the home and training as required
  • Assists in problem solving with Manager, BHT and other staff members as required
  • Attends clients’ staffing’s as needed providing input as a member of the service planning team
  • Contributes to meeting the requirement for an hour per week of clinical oversight as needed

Driving

  • Transports clients in a company van to medical appointments and other activities by properly navigating and providing safe, reliable transportation
  • Obeys all traffic laws, completes driver logs, and reports mechanical issues to management
  • Quality & Compliance

  • Participates in the Performance and Quality Improvement initiative at the agency and program level by learning about the initiative, offering input, suggesting performance improvements, and performing other PQI duties as requested
  • Attends mandatory and elective training during the first year of employment and complete required hours each year after the first
  • Audits client’s progress notes with supervisor access in the electronic health record
  • Miscellaneous

  • Other duties as assigned
  • Requirements

    Education / Experience / Credentials / Knowledge / Understanding

  • A BHT has a bachelor’s degree and at least one year of full-time behavioral health experience or an associate degree and at least two years of full-time BHT experience or a high school diploma or GED and four years of full-time behavioral health experience
  • Knowledge and understanding of the needs of vulnerable adults such as seniors and those with disabilities
  • Must possess a fingerprint background card through the Department of Public Safety
  • Must pass a comprehensive background clearance
  • Meet all state and federal immunization and communicable disease clearance requirements with or without an accommodation or exemption
  • Possess a valid unrestricted driver license and be insurable by FSL
  • Must successfully complete Certified Caregiver Certification within 30 days of employment.
  • Must be at least 21 years of age
  • Skills

  • Strong verbal, written, and listening communication skills to include communicating clearly, effectively, tactfully, and patiently to a diverse population
  • Strong interpersonal skills and demeanor with the ability to build rapport and garner trust with others
  • Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word and Excel
  • Abilities

  • Ability to effectively engage with people from various backgrounds and circumstances
  • Ability to provide consistency and behavioral limits through relationship-based interventions
  • Ability to maintain professional behavior in high pressure situations
  • Ability to solve problems by applying basic analytical skills to include collating and reporting information; identifying trends and exceptions; investigating to define problems more accurately; sorting information in order of importance; identifying relationships and linkages between components; identifying variable potential causes and effects; soliciting guidance to define criteria and assign values of importance and urgency; and escalating issues of an exceptional nature
  • Ability to work collaboratively as part of a team
  • Ability to demonstrate dependability and flexibility
  • Ability to work with confidential information
  • Willingness and ability to embody FSL’s core values :
  • Have passion for our mission

  • Follow the golden rule
  • Do the right thing
  • Begin with a can-do attitude
  • Find a better way
  • Be your best
  • Physical Demands

  • Ability to frequently stand, see, hear, speak, and be physically flexible; occasionally sits walk, stoop, lift up to 50 lbs., carry, run and drive; and at times may bend, climb, squat, kneel, push / pull
  • Ability to spend 35% of time outdoors, 65% indoors, withstand moderate noise levels including voice levels 90% of the time, to operate household appliances; to drive an automobile; occasionally work alone; work with others 85% of the time
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