What are the responsibilities and job description for the Retail Banker - Sheppard BX/Wichita Falls position at FSNB,National Association?
FSNB is a full-service bank that has been family owned and operated for over 70 years. FSNB provides a caring, team atmosphere that gives individuals the opportunity to make a difference in the lives of the customers they serve. If you want to work for a company that values your contributions, is committed to helping you grow, and offers promotion and bonus potential with the flexibility of a 4-day workweek, than FSNB is for you!
We are looking for retail bankers to join our team!
- Prospect customers to open checking and savings accounts
- Recognize opportunities to upsell our products and services
- Follow our company's communication “scripts” to disclose account information
- Count currency, coins, and checks received, by hand or using currency-counting machine
- Examine checks for endorsements and to verify other information such as dates, bank names, identification of the person receiving payments and the legality of the documents.
- Enter customers’ transactions into computers to record transactions and issue computer-generated receipts.
- Resolve problems or discrepancies concerning customers’ accounts.
- Meet acceptable standards for attendance and punctuality
Retail Banker Requirements
- Must have a high school degree or equivalent
- Must be computer literate
- Be open to taking on additional tasks during course of employment.
- Portray a positive company image
- Must be able to sit and stand for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds
- Must be able to work a rotating schedule Monday through Saturday 8:30 a.m. to 6:30 p.m. and Sundays 9:00 a.m. to 5:30 p.m.
Desired Skills and Attributes
- Excellent verbal communication skills
- Open-minded to learning and taking on new tasks and concepts
- Cooperative with co-workers and supervisors
- Customer service experience
- Typing skills
Benefits:
- Paid Vacation
- Paid Personal Leave
- Medical/Dental Insurance
- 401(k)
- Paid Holidays
- Supplemental Insurance
- Paid Death Benefit
FSNB
- Serving over 75 years
- Serving the Wichita Falls metro area for 30 years
- Family owned and managed
- Promotes from within the company
- Military and military family friendly
- Is an Equal Opportunity Employer
The above statements are intended to describe the general nature and work performed by Retail Bankers. They are not intended to be a comprehensive list of all responsibilities, duties and required skills.
Bilingual applicants with written and verbal translation skills are strongly encouraged to apply.
** Individual must be able to pass a high level military background check in order to attain a pass to the Air Force Base.
