What are the responsibilities and job description for the Director, Talent Development l Multiple Locations position at FTI Consulting Careers?
Who We Are
FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About the Role
The Global Talent Development (TD) Team is part of FTI’s dynamic Global Human Resources practice. With offices in 31 countries, we support the development of employees across our global organization.
Reporting to the Global Lead of Talent Development, this role is responsible for identifying learner needs, and designing, creating, and delivering original content for core programming and FTI-defined capability areas. Key capability areas include business development, management and leadership, communication, coaching, and other career topics critical to a professional services firm.
This role supports development across all levels in the organization, addressing both business and leadership priorities, as well as general development. Responsibilities include leveraging a global curriculum comprised of classroom sessions, virtual learning, e-learning, and assessments, with the potential for program delivery in various regions.
What You’ll Do
This position serves as a consultative role within the wider Talent Development team, supporting internal clients on the billable side of the firm, who themselves are consultants serving external clients. Additionally, this role provides support to corporate or core operations employees, who directly enable the billable side of the business.
Talent Development demand planning drives global priorities. Requests are approved by the Managing Director of Global Talent Development and assigned to team members like you. You will work with these clients and other Talent Development professionals to understand their needs, design development solutions, and implement chosen strategies.
Depending on the scope of the request, you may take complete ownership of a project or contribute to specific components, such as design or delivery. You will also be responsible to build a comprehensive learning curriculum for your assigned FTI-defined capability area(s). You will ensure the content is valuable, well-received, and delivered to a high standard, often to senior-level audiences.
You are expected to work independently and be self-directed in achieving your assigned goals. All team members embody our ICARE values: Integrity, Creativity, Achievement, Respect, and Empathy. The ability to adapt to changing priorities and take on a variety of tasks is essential to our collective success.
Needs Assessment & Solutioning
- Intake expressed business needs into the global demand planning process.
- Escalate requests to the Global Talent Development Lead for bandwidth assessment and alignment with strategy.
- Share identified needs as part of broader assessments with key players across regions.
- Collaborate with global Talent Development leaders to align on common goals and achieve the global Talent Development strategy.
- Develop a comprehensive learning curriculum for assigned capability areas.
- Report on strategic matters at the appropriate level of detail.
Instructional Design and Development
- Create a competency-based curriculum featuring foundational, intermediate, and advanced courses.
- Design and develop blended learning programs, aligning with demand and global priorities.
- Develop engaging learning activities, exercises, and course content to enhance retention and knowledge transfer.
- Apply instructional design theories and adult learning principles.
- Create supporting materials such as videos, role plays, simulations, and games.
- Maintain project documentation and adhere to NASBA CPE guidelines in training development.
Facilitation
- Facilitate learning programs, both in-person and virtually.
- Conduct train-the-trainer events to build facilitation expertise within FTI.
- Support trainers in their initial program launches.
- Continuously improve learning initiatives based on program assessments.
- Coordinate with Talent Development Operations for logistics and ensure required documentation is completed.
How You’ll Grow
You will work with a global team to deliver impactful learning solutions to internal clients. This role provides opportunities to work on high-visibility projects with leaders at all levels. On-the-job experiences and access to key resources, such as LinkedIn Learning and Coursera, will contribute significantly to your professional growth.
What You Will Need to Succeed
Basic Qualifications
- Bachelor’s degree
- 8 years of experience in learning and development, including curriculum development and facilitation.
- 2 years of experience in supporting customers virtually.
- Expertise in instructional systems design for in-person and virtual learning.
- Strong project management skills with the ability to manage multiple projects and meet deadlines.
- Understanding of diverse business models.
- Proven ability to influence and drive organizational change.
- Proficiency in tools such as PowerPoint, Word, Excel, SharePoint, Office 365, Zoom, and Teams.
- Experience with psychometric tools like DiSC and MBTI.
- Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship
- This role requires travel to FTI offices, as needed
Preferred Skills
- 5 years in professional services.
- Business development, management, and leadership skills.
- Global experience.
- Familiarity with the Workday Learning platform.
- Experience with blended learning solutions and micro-learning.
- Strong business acumen and consultative skills.
- Research, writing, and editing proficiency.
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Total Wellbeing
Our goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer comprehensive benefits such as the following:
- Competitive total compensation, including bonus earning potential
- Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance
- Generous paid time off and holidays
- Company matched 401(k) retirement savings plan
- Potential for flexible work arrangements
- Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support.
- Family care benefits, including back-up child/elder care
- Employee wellness platform
- Employee recognition programs
- Paid time off for volunteering in your community
- Corporate matching for charitable donations most important to you
- Make an impact in our communities through company sponsored pro bono work
- Professional development and certification programs
- Free in-office snacks and drinks
- Free smartphone and cellular plan (if applicable)
- FTI Perks & Discounts at retailers and businesses
- Upscale offices close to public transportation
About FTI Consulting
FTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 8,300 employees located in 34 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.49 billion in revenues during fiscal year 2023. In certain jurisdictions, FTI Consulting’s services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit www.fticonsulting.com and connect with us on Instagram and LinkedIn.
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Compensation Disclosure: Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.
