What are the responsibilities and job description for the Managing Director, Crisis Comms | Strategic Communications position at FTI Consulting Careers?
About The Role
We provide our clients with a comprehensive view of strategic communications that leverages our integrated suite of
services, including financial communications, corporate reputation, transaction communications and public affairs in all the
major markets around the world.
What You'll Do
A successful Managing Director in the Crisis & Litigation Communications practice will take a leadership role in the
development and management of communications programs related to a variety of matters, including crises, crisis
preparedness, sensitive corporate announcements, operational incidents, government investigations and litigation
support, among other sensitive, sometimes urgent situations. As part of a team, the Managing Director will oversee the
development and execution of multi-stakeholder communications activities, many of which require knowledge of media,
legal, technical, and financial issues. The Managing Director is a primary client counselor and must be able to function as
the onsite leader for project teams.
How You'll Grow
The Managing Director manages account teams and projects, leveraging in-depth knowledge of clients' objectives
and challenges to oversee the design and implementation of innovative strategies to assist them through event-driven
communication challenges and position them for the future. This position will also take an active role in helping clients
overhaul their crisis management infrastructure, build and implement crisis management plans and conduct crisis
simulation drills. Responsibilities will include, but will not be limited to, the following:
- Develop strategic proposals and communications plans for clients and new business prospects
- Serve as a primary client contact, providing strategic counsel directly to clients in meetings, conference calls and while
working on client sites
- Oversee project management and document development to ensure deadlines are met and objectives are achieved
- Anticipate client needs and concerns and work to proactively to address them
- Drive new business pursuits, including the development of thought leadership, identification of business prospects and
ongoing networking on behalf of the firm
- Support team training and professional development and serve as a performance manager to select junior staff
- Manage profitability and utilization on multiple projects and accounts
Basic Qualifications
- Bachelor's degree
- 15 years of strategic, financial and/or corporate communications experience in relevant roles serving clients and
developing new business
- Ability to advise and secure confidence of senior communications and C-level client contacts, as well as other outside
legal and financial advisors
- Excellent organizational skills and written and verbal presentation skills
- Proven project management track record and comfort managing and working with staff at all levels
- Proven track record in crisis preparedness, including assessing clients’ state of readiness and potential risks, designing
crisis management plans and crisis communications strategies, and conducting crisis tabletop and simulation exercises
- Prior experience in cyber security incident response communications and cyber preparedness preferred
- Prior media relations experience, including developing and executing media strategies intended to mitigate or balance
negative coverage, as well as raise awareness
- Strong work ethic, attention to detail and a service-oriented attitude
- Ability to work under pressing deadlines across multiple projects and portray calm in the face of difficult situations to
clients and other team members
- Track record of managing communications with multiple stakeholders (investors, employees, customers, media, etc.)
during a variety of crisis and litigation scenarios
- Travel required to clients and to FTI office(s)
