What are the responsibilities and job description for the Director of Hospitality position at FTK Hospitality LLC?
Senior Director of Restaurant OperationsHigh-Growth Opportunity in Connecticut/New England
FTK Hospitality is seeking a high-energy, results-driven Senior Director of Restaurant Operations to lead and elevate our multi-unit restaurant operations across our independent group of high-quality casual restaurants in the Connecticut/New England area. This role is ideal for a strategic, hands-on leader who thrives in a fast-paced environment and is ready to drive operational excellence, maximize profitability, and enhance the guest experience.
Why Join FTK Hospitality?- A growing, innovative hospitality group with a strong reputation for excellence
- Competitive salary performance-based incentives
- A leadership team that values collaboration, innovation, and accountability
- A clear pathway for growth into an executive-level role
- Develop appropriate infrastructure, systems, and processes, setting high standards for effectiveness, accountability, and excellence
- Manage daily operations of multiple restaurant locations and ensure adherence to company standards
- Develop and execute strategic initiatives to drive sales growth, profitability, and guest satisfaction
- Lead, mentor, and develop General Managers and Operations Teams to build a culture of excellence
- Optimize cost-control measures, P&Ls, and financial performance
- Standardize and enhance operational procedures, service quality, and brand consistency
- Drive guest experience initiatives to elevate satisfaction and retention
- Develop and maintain relationships with vendors, ensuring maximum profitability and cost efficiency
- Ensure compliance with health, safety, and regulatory requirements
- Identify and implement technology and systems to improve restaurant performance
- Build high-performance teams, identify and coach up-and-coming leaders
- Increase profitability through implementing procedures to reduce costs, increase productivity, and promote sales
- Foster a culture of accountability, hospitality excellence, and employee development
- 5-7 years of experience in a similar leadership role, preferably in the restaurant or hospitality industry
- A bachelor's degree in business or hospitality is strongly preferred
- Strong financial acumen, with expertise in budgeting, forecasting, and P&L management
- A hands-on, people-first leader who can build and develop high-performing teams
- A track record of scaling restaurant operations, driving efficiency, and enhancing profitability
- Ability to problem-solve, adapt quickly, and lead with innovation in a dynamic environment
- Experience implementing technology-driven solutions to enhance restaurant performance and guest experience
- Excellent communication, project management, and analytical skills
Location: Connecticut
Compensation: Competitive salary performance-based incentives
FTK Hospitality is an equal opportunity employer committed to building diverse teams and creating an inclusive workplace environment.
Salary : $120,000 - $130,000
