Inside Sales Representative

As an Inside Sales Representative, you’ll report to our Inside Sales Manager and will be responsible for managing a lead pipeline and influencing contractors to register with FTL Finance.

Since 1996, FTL Finance has specialized in financing for residential HVAC and other home improvement projects. Based in the heart of Missouri, we take pride in empowering thousands of hardworking contractors nationwide to elevate their businesses and increase sales. At FTL Finance, our mission to make home improvement easier on everyone is demonstrated in our dedicated support teams, robust digital tools, and programs to help homeowners with all types of credit. 

Join FTL Finance, where your passion for sales and helping others will thrive in an environment that fosters growth, innovation, and success. Be part of a team that makes a real difference in the lives of contractors and homeowners across the nation! 

What You’ll Do:

• Engage prospective contractors in outbound calls to encourage their registration and participation in FTL Finance.
• Overcome contractor objections to increase interest in FTL Finance and promote understanding of the benefits of consumer financing.
• Utilize social media to acquire new contractor leads and strengthen relationships.
• Identify opportunities with prospective contractors to promote our products and services.
• Increase key company metrics such as registrations and new contractor activity and funding.
• Properly manage pipeline of lead types including Event, Distributor, Web, Inbound Phone, Marketing and Cold leads to encourage registration.
• When applicable, participate in industry events to promote FTL Finance (5% travel).
• Assist registration department in document collection to ensure contractor conversion.

What You’ll Bring:

• Strong verbal and written communication skills 
• Experience in sales/inside sales or telemarketing with a focus on outbound calling
• Keen interpersonal skills and the ability to build rapport quickly 
• Inclination towards challenges and a competitive spirit
• Knowledge of CRM software (Salesforce) to track and manage contractor activity
• Strong organizational skills to manage multiple lead types efficiently
• Willingness to travel and represent FTL Finance at industry events
• Bachelor’s degree, or 2-3 years related experience and/or training, or equivalent combo of education and experience

What You’ll Get:

• A dynamic, fast-paced, fun and inclusive work environment (with always-stocked snacks and beverages!)
• Annual company parties and fun team events
• Growth and development opportunities
• Hybrid work arrangement (3 days in-office/2 days remote)
• Monthly team celebrations and luncheons 
• Excellent offerings under our group benefit plans for medical, dental, vision, FSA, etc.!
• 401K plan with a company match of up to 4%!
• Generous Paid Time Off (PTO) plus 12 paid holidays 

Additional Information:

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. 

The above job description is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.