What are the responsibilities and job description for the Figure Skating Coordinator position at FTL War Memorial?
The Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history, entering the 2024-2025 season as Stanley Cup Champions. Off the ice, the business is experiencing growth across all key metrics and our revenue is at an all-time high. The organization is expanding outside of Amerant Bank Arena via the renovation of the FTL War Memorial in downtown Fort Lauderdale. This state-of-the-art ice facility features two regulation-size rinks, including a new team practice rink with stadium seating, and a 4,000-capacity music theatre for live entertainment. The future is bright, and we are very proud of what we are building in South Florida.
Job Title: Figure Skating Coordinator, War Memorial/Baptist Health IcePlex
Department: War Memorial - Figure Skating
Reports To: Figure Skating Director
FLSA: Exempt
Employment Type: Full-Time
Location: Baptist Health IcePlex (War Memorial), Fort Lauderdale, FL
Job Summary:
The Figure Skating Coordinator is responsible for supporting the Figure Skating Director with the for the day-to-day management, organization and administration of all Baptist Health IcePlex Programming for the Figure Skating Department.
Job Functions:
Specific duties include but are not limited to:
- Communications between coaches, staff, athletes, parents and arena management.
- Input and manage all Learn to Skate, freestyle and other skating programming in the DaySmart point of sale (POS) system
- Inform customers of daily schedule and/or changes via email, social media, and phone.
- Keep all customer accounts updated
- Act as figure monitor when needed
- Be a presence for families during Learn to Skate classes. Assist with running classes
- Resolve the Aging Report.
- Respond to all calls and emails in a timely manner
- Perform Manager on Duty shifts when needed
- Additional duties as assigned
Qualifications:
- Strong Skating Skills and understanding of the developmental pipeline
- Strong Computer Skills, including Microsoft Word, PowerPoint, and Excel, with the ability to quickly learn other software systems.
- Strong customer service skills, and ability to resolve conflict
- Strong communication skills, both internally with staff and externally with customers
- Detail oriented, well-organized, and able to work independently on assigned tasks while under pressure.
- The ability to work as a team player and have good self-motivational skills.
- Sound organizational and time management skills.
- Job reliability, diligence, dedication and attention to detail.
- Must be at least 18 years of age and have a valid driver’s license.
- A flexible schedule – ability to work nights, weekends and holidays as needed.
Physical Requirements:
- Be able to lift, push, and pull 50 pounds with no assistance.
- Sitting, standing, walking, kneeling
- Low to high decibel levels of noise
- Must be able to work in a cold environment and on the ice for extended periods of time
Work Environment
This position works in a professional ice hockey practice facility, where the noise level is generally high, crowd traffic is heavy, and temperatures are often cold; lights are bright or dark with occasional exposure to flashing lights
Position Type/Expected Hours of Work:
This is a Full-Time Exempt position. Must be able to work a flexible schedule including late nights, weekends, and holidays as needed.
At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.
We welcome all to apply and join our team.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
