Field Manager/Superintendent

Job Description

The function of this position is to manage, direct, and accept accountability for all field activities and reporting functions associated with the construction of assigned homes in the community. The Field Manager III provides leadership and manages the coordination of all activities within the new home construction process, thus optimizing the effectiveness of trades, ensuring compliance with customer satisfaction and quality assurance standards, and maintaining a safe "Nobody gets hurt today!" work environment.

Knowledge/Experience for Field Manager

• Minimum high school diploma or equivalent required; BA/BS degree preferred
• Able to set up and maintain lot files and field books
• Ensure that daily production is on schedule through efficient scheduling techniques
• Understand, adhere to, and mentor others regarding company policies and procedures
• Consistently lead and facilitate onsite trade meetings
• Understand all scope of work requirements
• Consistently deliver homes that meet or exceed minimum quality standards
• Understand indirect budgets
• Manage Extra Purchase Order (EPO) costs to meet or exceed community goals
• Possess and demonstrate problem-solving capabilities through identification of deficiencies and execution of solutions. Encourage curiosity from Assistant Field Manager and Field Manager I/II
• Comply with all city and county building department requirements. Work with Construction Manager and AHJ to resolve presented concerns
• Multilingual skills preferred
• Assist in the training of Assistant Field Managers, Field Manager I/II
• Demonstrate effective leadership skills
• Demonstrate effective knowledge of the construction process
• Advanced computer skills and thorough knowledge of operating systems

Specific Responsibilities

Key Result Area #1 – Customer Satisfaction

• Establish and maintain regular and proactive communication with assigned customers
• Manage and resolve customer issues in a timely fashion and communicate progress on completion
• Review surveys and associated reporting tools to understand trends and adjust accordingly

Key Result Area #2 – Scheduling

• Update construction schedule every day for assigned homes
• Hold trades and suppliers accountable to the construction schedule and confirm on a daily basis
• Ensure home is "next trade ready"
• Coordinate individual assigned house schedules with the overall team schedule on a daily basis
• Maintain projected milestones and delivery dates and communicate to community team on a weekly basis

Key Result Area #3 – Quality Assurance

• Walk every room, every house, every day
• Complete milestone Quality Performance Reviews, document corrective actions, and follow up to ensure completion of corrective items
• Deliver a defect-free home to the customer
• Home to be complete at QPR 7

Key Result Area #4 – Options Management

• Update options book daily
• Maintain an options posting system at each home
• Verify options when confirming start with trade
• Verify options selection with customer at Construction Welcome Meeting (CWM) and Pre-Drywall Orientation (PDO)
• Check home daily for option installation

Key Result Area #5 – Safety and Site Management

• Understand and champion the company’s safety program
• Conduct site safety audits every week and correct all noncompliant activities and behaviors immediately
• Ensure all tailgate safety meetings occur and proper OSHA-compliant documentation is in place
• Ensure trades clean and sweep all homes at the end of each day
• Ensure each home site is left clean and free of debris
• Require trades to maintain Safety Data Sheets (SDS) in accordance with OSHA requirements
• Participate in the monthly safety training program

Key Result Area #6 – Trade Management

• Ensure complete knowledge of scopes of work before building operations begin
• Complete extra purchase order paperwork or purchase order requests on the same day non-contract work is ordered, if applicable
• Review and approve invoices daily
• Develop and maintain positive relationships with government agencies and inspectors
• Communicate daily with trade foremen on job site
• Ensure overall project harmony with trades and team

Key Result Area #7 – Cost Management

• Understand and demonstrate utilization of enterprise systems for work outside of the scope of work and/or contract, including but not limited to the backcharge process
• Have knowledge of high potential litigation deficiencies and ensure construction practices are followed to avoid litigation
• Understand strategies for monitoring and controlling indirect spending

QUALITY ATTRIBUTES:

• Understand and practice core values:
• Honesty and Integrity
• Respect for the Individual
• Teamwork
• Competitive Spirit
• Participate with company mission and vision statements
• Demonstrate Assistant Field Manager and Field Manager I/II qualities
• Earn the respect of team customers, trades, and peers
• Offer constructive input at meetings
• Possess proven customer communication skills
• Be a self-starter, have a strong work ethic, and be a creative thinker
• Demonstrate ability to mentor Assistant Field Managers and Field Managers I/II
• Anticipate and prepare for change
• Able to act without supervision
• Effectively handle difficult situations
• Encourage participation of others
• Effectively maintain a clean and professional job site and work area
• Be a proactive thinker and experience very few crisis situations
• Actively participate in process improvement
• Effectively manage customer expectations (internal and external)
• Demonstrate the ability to share "best practices"
• Demonstrate good communication skills, problem-solving, and process improvement
• Have extensive knowledge in blueprint reading and redline procedures
• Be familiar with off-site practices and ability to apply them

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: On the road

Salary : $60,000 - $80,000