What are the responsibilities and job description for the Customer Service Specialist position at FUCHS?
MOVING YOUR WORLD by focusing on your success :
FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow. We stand behind our core values : trust, creating value, respect, reliability, and integrity. Ours is a culture that fosters creativity and empowerment, values work / life balance, and gives you the freedom to excel. At FUCHS we aim to nurture your capabilities, ideas, and career.
Pay :
FUCHS offers competitive pay commensurate with experience in a similar position. The range for this position is $20 - $22 per hour, but actual compensation will vary depending upon a new hire's experience and qualifications as well as internal equity
Your areas of responsibility :
- Responsible for daily customer intake.
- Entering orders into the company system, as well as customer order portals.
- Responsible for quoting orders to internal / external customers.
- Assist with internal and external customers with order modifications and expedites.
- Responsible for communicating customer order status to internal and external customers.
- Responsible for entering customer returns and complaints through SharePoint.
- Interacts with critical departments to ensure customer satisfaction.
- Responsible for identifying and communicating possible improvements in work processes.
Qualifications we are looking for :
These are your benefits :
FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow as pro-fessionals. In this role, you will have the opportunity to work on projects that will expand your experience and challenge your abili-ties in the global marketplace. The position also offers an excellent compensation package and a comprehensive suite of bene-fits. Detailed benefit information can be found at this link :
FUCHS Lubricants Co. is an equal employment opportunity (EEO) / AA employer and strongly supports diversity in the workplace (m / f / d / v).
Come be seen at FUCHS - join our team and move the world with us!
jobs.fuchs.com
Salary : $20 - $22
