What are the responsibilities and job description for the Guest Service / Membership Sales position at Fuchsia Day Spa La Encantada?
Company Overview Fuchsia Spa La Encantada is dedicated to providing top-notch hospitality and spa services, ensuring that every guest enjoys a relaxing and rejuvenating experience. Our commitment to excellence in service sets us apart in the hospitality/Day Spa industry.
Summary
We are seeking a Guest Service /Membership Sales Specialist to join our team at Fuchsia Spa La Encantada. In this role, you will be the first point of contact for our guests, responsible for delivering outstanding customer service and ensuring a memorable experience. This position is essential to upholding our reputation for exceptional hospitality.
Responsibilities
- Welcome guests upon arrival and provide them with information about the spa services and amenities.
- Handle guest check-ins and check-outs efficiently and accurately.
- Address guest inquiries and resolve any issues promptly to ensure satisfaction.
- Maintain knowledge of spa services, promotions, and local attractions to assist guests effectively.
- Manage phone systems to handle reservations and inquiries professionally.
- Assist with night audit duties as needed, ensuring accurate financial reporting.
- Sell Monthly Memberships
Requirements
- Previous experience in hospitality or customer service roles is preferred.
- Strong communication skills with a focus on guest satisfaction.
- Ability to work flexible hours, including nights and weekends as required.
- Bilingual candidates are encouraged to apply for enhanced guest interactions
If you are passionate about providing exceptional guest experiences and want to be part of a dynamic team at Fuchsia Spa, we invite you to apply today!
Job Types: Full-time, Part-time
Pay: $15.00 - $17.30 per hour
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
Work Location: In person
Salary : $15 - $17