What are the responsibilities and job description for the Guest Service Representative/Spa Attendant position at Fuchsia Spa San Tan Village/Gilbert?
Fuchsia Spa in San Tan Village (Gilbert) is seeking a Guest Service representative who believes that personal care and wellness need to be a part of everyone's life. You will be responsible for all aspects of guest services including scheduling, customer service, and much more.
In addition, as a Spa Attendant, you will ensure that all aspects of the spa are in perfect condition. This includes set up in our wellness area, laundry and cleaning.
One you have proven yourself, you will be eligible to become a key holder which includes responsibility to open and close the spa.
To be successful, you must have excellent communication skills, provide a superior client experience through meticulous attention to detail, problem solving skills, basic computer proficiency.
Most importantly, you must have a deep passion for the skincare and beauty industry. Experience in spas, health clubs, or beauty related areas is a key requirement.
Working as part of our guest service's team you will:
- Provide a 5-star experience through amazing and genuine customer care
- Build lasting relationships with prospective and current members
- Assist guests with wellness services
- Convert new guests into Fuchsia members
- Schedule guests for appointments and services
- Earn up to $25 per membership sale
- Earn generous bonuses through monthly incentive programs that are over and above base salary
- Get the opportunity to grow your leadership, customer service, sales skills working in a healthy fun environment
- Receive unlimited free wellness services for yourself
- Receive discounts on Services (massage and facials)
- Be responsible for opening and closing the spa as needed
- Assist with general housekeeping
Experience:
- Customer service in the spa industry or related industry
- Membership sales experience is a plus
Weekly day range:
- Tuesday to Sunday
- Weekend availability required
Work Location: One location
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Morning shift
Application Question(s):
- Do you have at least 2 years of guest service experience, in the spa or related beauty industry?
- Please let us know your weekend availability most Saturdays and Sundays required
Work Location: In person
Salary : $17 - $19