What are the responsibilities and job description for the Host position at Fuji Japanese Steakhouse Rapid City?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your responsibilities will include managing reservations, greeting guests, and maintaining the flow of the restaurant. If you have a passion for customer service and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities
- Greet guests warmly as they arrive and escort them to their tables.
- Manage reservations and seating arrangements efficiently to minimize wait times.
- Communicate effectively with the kitchen and wait staff to ensure smooth service.
- Handle guest inquiries and concerns with professionalism and courtesy.
- Maintain cleanliness and organization of the host/host station.
- Assist with phone etiquette by answering calls promptly and addressing guest needs.
- Support guest relations by providing information about menu items, specials, and events.
- Utilize POS systems, such as Aloha POS, for managing reservations and orders when necessary.
Requirements
- Previous experience in restaurant or food service is preferred but not required.
- Strong customer service skills with the ability to communicate effectively.
- Familiarity with POS systems is a plus; Aloha POS experience is advantageous.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Excellent phone etiquette and interpersonal skills to enhance guest relations.
- A positive attitude and willingness to help both guests and team members.
Join us in delivering outstanding service that keeps our guests coming back!
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
Ability to Commute:
- Rapid City, SD 57701 (Required)
Ability to Relocate:
- Rapid City, SD 57701: Relocate before starting work (Required)
Work Location: In person
Salary : $14