What are the responsibilities and job description for the Account Manager position at Fulcrum Digital Inc?
Who are we?
Fulcrum Digital is a leading IT services and business platform company. We partner with global companies from diverse industries, including banking and financial services, insurance, higher education, food services, retail, manufacturing, and e-commerce. With expertise in digital transformation, machine learning, and emerging technologies, we offer a consulting-led, integrated suite of enterprise-grade software products, services, and solutions.
Key Responsibilities:
- Develop and maintain strong relationships with clients to understand their hiring needs and business objectives.
- Manage the end-to-end recruitment process for assigned accounts, including sourcing, screening, and interviewing candidates.
- Provide strategic advice and support to clients on talent acquisition strategies and best practices.
- Collaborate with internal teams to ensure timely and successful delivery of recruitment services.
- Monitor and report on key recruitment metrics and performance indicators.
- Identify opportunities for business growth and expansion within existing accounts.
- Ensure high levels of client satisfaction and retention.
Requirements:
- Bachelor's degree in Human Resources, Business, or a related field.
- 3 years of experience in talent acquisition or recruitment, preferably in an account management role.
- Strong understanding of recruitment processes and best practices.
- Excellent verbal and written communication skills.
- Ability to build and maintain strong client relationships.
- Proficiency in applicant tracking systems (ATS) and recruitment software.
- Local candidates preferred.
