Account Manager

Who are we?

Fulcrum Digital is a leading IT services and business platform company. We partner with global companies from diverse industries, including banking and financial services, insurance, higher education, food services, retail, manufacturing, and e-commerce. With expertise in digital transformation, machine learning, and emerging technologies, we offer a consulting-led, integrated suite of enterprise-grade software products, services, and solutions.

Key Responsibilities:

• Develop and maintain strong relationships with clients to understand their hiring needs and business objectives.
• Manage the end-to-end recruitment process for assigned accounts, including sourcing, screening, and interviewing candidates.
• Provide strategic advice and support to clients on talent acquisition strategies and best practices.
• Collaborate with internal teams to ensure timely and successful delivery of recruitment services.
• Monitor and report on key recruitment metrics and performance indicators.
• Identify opportunities for business growth and expansion within existing accounts.
• Ensure high levels of client satisfaction and retention.

Requirements:

• Bachelor's degree in Human Resources, Business, or a related field.
• 3 years of experience in talent acquisition or recruitment, preferably in an account management role.
• Strong understanding of recruitment processes and best practices.
• Excellent verbal and written communication skills.
• Ability to build and maintain strong client relationships.
• Proficiency in applicant tracking systems (ATS) and recruitment software.
• Local candidates preferred.